At a Glance
- Tasks: Coordinate vehicle and trailer hire operations while delivering exceptional customer service.
- Company: Join a leading recruitment firm in a dynamic and supportive environment.
- Benefits: Enjoy a competitive salary, 30 days leave, and private healthcare.
- Other info: No weekend work and great career growth opportunities await you.
- Why this job: Be the first point of contact and make a real impact in a busy office.
- Qualifications: 5 years admin experience and strong organisational skills required.
The predicted salary is between 30000 - 33000 £ per year.
Brook Street Recruitment is delighted to be partnering with a leading client in Newtownabbey to recruit an experienced
Hire Administrator/ Receptionist to join their growing team based in Mallusk.
This is an excellent opportunity for a highly organised and customer-focused individual who enjoys working in a fast-paced environment.
As the first point of contact for customers, you will play a key role in ensuring the smooth coordination of daily vehicle and trailer hire operations while supporting the continued growth of the business.
If you thrive in a busy office environment, enjoy multitasking, and take pride in delivering exceptional customer service, we'd love to hear from you.
Key Responsibilities
- Coordinate and manage the daily vehicle and trailer hire process
- Handle multiple customer enquiries, bookings, deadlines, and operational requirements efficiently
- Prepare accurate hire agreements and supporting documentation
- Maintain up-to-date and accurate hire records and databases
- Follow up on outstanding paperwork, charges, and customer actions
- Welcome customers to the branch and provide assistance upon arrival and departure
- Manage the company switchboard and direct calls professionally
- Liaise with insurance brokers and maintain organised documentation
- Work closely with the Hire and Operations teams to ensure a seamless customer experience
- Scan, file, and maintain records in line with company procedures
- Provide general administrative support as required
Essential Criteria
- Minimum of 5 years' experience in an administrative role
- At least 5 GCSEs (or equivalent qualifications)
- Excellent organisational and administrative skills
- Proven ability to manage a varied workload and prioritise effectively Strong time management skills with the ability to meet deadlines
- High level of accuracy and attention to detail
- Proactive approach with the ability to see tasks through to completion
- Excellent communication and interpersonal skills
- Professional and confident telephone manner
- Proficient in Microsoft Word and Excel
- Ability to work independently and as part of a team
- Capable of working efficiently under pressure while maintaining accuracy
- Strong written and verbal English skills
Benefits
- Competitive salary of £30,000 - £33,000 per annum
- 30 days annual leave
- Bupa Private Healthcare
- Life Insurance (4 x annual salary)
- Company Pension Scheme
- Monday to Friday working pattern - No weekend work
- Opportunity to join a growing and supportive team
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Hire Administrator/ Receptionist in Antrim employer: Brook Street
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