Administrative Officer

Administrative Officer

Crewe Temporary 23000 - 32000 Β£ / year (est.) No home office possible
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Brook Street

At a Glance

  • Tasks: Support the admin team by preparing court documents and handling enquiries.
  • Company: Join HM Courts & Tribunals Service, a vital part of the justice system in England and Wales.
  • Benefits: Enjoy weekly pay, holiday entitlement, and a pension scheme.
  • Why this job: Make a difference in the justice system while gaining valuable administrative experience.
  • Qualifications: Strong admin skills and proficiency in Microsoft Office required; excellent communication is a must.
  • Other info: Full-time temporary role with potential for extension; training provided.

The predicted salary is between 23000 - 32000 Β£ per year.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: Β£12.36 per hour

Job Description:
We are currently seeking an organised, motivated Admin Officer to support the admin team based in Crewe. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.

Requirements:

  • Able to follow well established processes and detailed instructions.
  • Strong administrative skills with proficiency in Microsoft Office packages
  • Excellent communication skills, both written and verbal.
  • Weekly pay, holiday and pension scheme
  • Location accessible by car, train or bus

Application Process:

If you are interested in this position, please apply online with your CV in WORD format.

Important:

Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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Administrative Officer employer: Brook Street

HM Courts & Tribunals Service (HMCTS) is an exceptional employer dedicated to upholding justice and supporting the legal system across England and Wales. With a strong commitment to employee development, a supportive work culture, and the opportunity to make a meaningful impact in the community, working as an Administrative Officer in Crewe offers a rewarding experience. Employees benefit from competitive pay, weekly remuneration, and a comprehensive pension scheme, all while contributing to a vital public service that ensures accessibility and efficiency in the justice system.
Brook Street

Contact Detail:

Brook Street Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Administrative Officer

✨Tip Number 1

Familiarise yourself with the HM Courts & Tribunals Service and its role within the justice system. Understanding their mission and values will help you align your responses during interviews and demonstrate your commitment to supporting accessible justice.

✨Tip Number 2

Brush up on your Microsoft Office skills, particularly Excel and Word, as these are essential for the administrative tasks you'll be handling. Consider taking a quick online course or tutorial to ensure you're confident in using these tools effectively.

✨Tip Number 3

Prepare for potential questions about handling sensitive information and communicating with various stakeholders. Think of examples from your past experiences where you've successfully managed similar situations, as this will showcase your suitability for the role.

✨Tip Number 4

Since the role involves face-to-face and telephone communication, practice your verbal communication skills. You might want to conduct mock interviews with friends or family to refine your ability to convey information clearly and professionally.

We think you need these skills to ace Administrative Officer

Strong Administrative Skills
Proficiency in Microsoft Office Packages
Excellent Communication Skills (Written and Verbal)
Attention to Detail
Organisational Skills
Data Input and Management
Ability to Follow Established Processes
Customer Service Skills
Time Management
Problem-Solving Skills
Ability to Handle Confidential Information
Adaptability to New Systems and Procedures

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your administrative skills and experience relevant to the role of an Admin Officer. Emphasise your proficiency in Microsoft Office and any previous roles that required strong communication skills.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Explain why you are motivated to work for HM Courts & Tribunals Service and how your skills align with their mission to provide accessible justice.

Highlight Relevant Experience: In your application, focus on any past experiences where you followed established processes and handled administrative tasks. Mention specific examples of data input, record keeping, or customer service that demonstrate your capabilities.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Brook Street

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of an Admin Officer at HMCTS. Familiarise yourself with the tasks mentioned in the job description, such as preparing court papers and handling enquiries. This will help you demonstrate your suitability for the role.

✨Showcase Your Communication Skills

Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss how you handle face-to-face, telephone, and email interactions, especially with diverse groups of people.

✨Highlight Your IT Proficiency

As proficiency in Microsoft Office is required, be prepared to discuss your experience with these tools. You might even want to mention specific projects where you used these skills to improve efficiency or organisation.

✨Prepare for Background Checks

Given that successful candidates will undergo thorough background checks, ensure you have all necessary documentation ready. Be honest about your history and be prepared to discuss any gaps in employment or other relevant details during the interview.

Administrative Officer
Brook Street
Location: Crewe
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