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For Companies At a Glance
- Tasks: Support the team with admin tasks and customer interactions.
- Company: Join a well-established business in Belper with a supportive culture.
- Benefits: Enjoy flexible part-time hours and a competitive salary.
- Why this job: Perfect for organised individuals who thrive in dynamic environments.
- Qualifications: Strong communication skills and previous admin experience required.
- Other info: Opportunity to work with a dedicated team and enhance your skills.
Part-Time Administration Support (20 Hours) | Salary: £13,234
Our client, a well-established business, is seeking a dedicated and detail-oriented Administration Support to join their team on a part-time basis. This role is ideal for someone with strong organisational skills who enjoys both administrative tasks and customer interaction.
Key Responsibilities:
- Carry out general administrative duties across various communication channels.
- Provide customer support to both business clients (B2B) and direct consumers (B2C).
- Liaise with Field Engineers to ensure job closures are completed efficiently.
- Manage spreadsheets and digital systems to process and dispatch correspondence to customers.
- Assist the Customer Care team with administrative tasks.
- Utilise Salesforce reporting to support business operations.
What We're Looking For:
- Strong communication skills (both verbal and written).
- Previous experience in an administrative role.
- Excellent organisational skills and attention to detail.
- Ability to work independently while being a team player.
If you're an organised, proactive, and detail-focused professional, this is a fantastic opportunity to join a supportive team in a dynamic working environment.
Administration Support employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support
✨Tip Number 1
Familiarise yourself with Salesforce, as it's mentioned in the job description. Having a good understanding of how to navigate and utilise this platform can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills during any interactions. Be prepared to discuss specific examples of how you've managed tasks or projects efficiently in previous roles.
✨Tip Number 3
Showcase your customer service experience. Since the role involves B2B and B2C interactions, be ready to share instances where you've successfully resolved customer issues or improved their experience.
✨Tip Number 4
Network with current or former employees of the company if possible. This can give you insights into the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Administration Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer support. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed administrative tasks in previous roles.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your verbal and written communication abilities, especially in customer interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Brook Street
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, be prepared to discuss specific examples from your previous experience where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail.
✨Demonstrate Communication Proficiency
Effective communication is key in this position. During the interview, practice clear and concise responses. You might also want to prepare a few questions that demonstrate your interest in customer interaction and how you would handle various scenarios.
✨Familiarise Yourself with Salesforce
As the role involves utilising Salesforce for reporting, it’s beneficial to have a basic understanding of the platform. If you have prior experience, be ready to discuss how you used it in your previous roles. If not, consider doing a bit of research to show your willingness to learn.
✨Prepare for Team Dynamics
This position requires both independent work and teamwork. Think of examples where you successfully collaborated with others or worked autonomously. Be ready to explain how you balance these two aspects in your work style.
