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- Tasks: Support administration in a dynamic shared service centre and help meet key performance targets.
- Company: Join Brook Street, a company committed to diversity and supporting the Armed Forces.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for personal growth.
- Why this job: Make a difference in a fast-paced environment while developing your skills.
- Qualifications: Strong communication skills and experience in data entry are essential.
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet criteria.
The predicted salary is between 28800 - 42000 £ per year.
This is a full-time position working 35 hours per week on a 3-month temporary basis.
This position will be hybrid with a minimum of 2 days in the office, hours will be within 8AM-6PM.
This role is responsible for the administration in the shared service centre, assisting in the delivery of local Key Performance Indicators and service level agreements within Network Rail Shared Services in accordance with statutory, regulatory, contractual, customs & excise, and group policy and regulations.
Skills and Experience:
- Good written and verbal communication skills.
- Excel experience.
- Problem-solving and decision-making.
- Resolving complaints and queries.
- MUST have experience of data entry in a fast-paced environment.
The chosen applicant will be required to undergo 3 years of referencing and a basic DBS.
Due to a high number of applications, if you have not been contacted within 7 days, please assume unsuccessful.
Only suitable applicants will be contacted for this role.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
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Administration Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer
✨Tip Number 1
Network, network, network! Reach out to your connections and let them know you're on the hunt for an Administration Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration tasks. Brush up on your Excel skills and be ready to showcase how you've solved problems in fast-paced environments before.
✨Tip Number 3
When applying, make sure to highlight your experience with data entry and customer service. Tailor your responses to show how you meet the Key Performance Indicators and service level agreements mentioned in the job description.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you identify as a veteran or have a disability, we want to hear from you directly to guarantee an interview.
We think you need these skills to ace Administration Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the job description. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since good written communication is key for this role, ensure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively, so take your time to proofread!
Highlight Your Excel Experience: If you've got experience with Excel, make it known! We’re looking for someone who can handle data entry in a fast-paced environment, so share any specific examples of how you've used Excel in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brook Street
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Officer. Familiarise yourself with the key performance indicators and service level agreements mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Excel Skills
Since Excel experience is a must-have for this position, be prepared to discuss your proficiency with it. Think of specific examples where you've used Excel to solve problems or streamline processes. If possible, bring along a portfolio or screenshots of your work to showcase your skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare a few scenarios from your past experiences where you successfully resolved complaints or queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Practice Your Communication Skills
Good written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering questions on the spot.
