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- Tasks: Support the legal system by handling customer service, data entry, and general admin duties.
- Company: Join HM Courts & Tribunals Service, a key player in ensuring justice for everyone in England and Wales.
- Benefits: Earn £11.88 per hour with a temporary role offering valuable public sector experience.
- Why this job: Make a real impact in the community while gaining essential skills in a supportive environment.
- Qualifications: No specific qualifications required; just bring your problem-solving skills and a willingness to learn.
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet the criteria.
Admin officer : Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently Brook street are recruiting for an Admin officer to work in Loughborough city centre This a temporary position until 31.03.2025 but one in which you would be able to gain valuable exposure/experience working within the Public Sector. 37 hours per week between 8.30am – 5.30pm Pay rate £11.88 per hour Key Responsibilities: ” Customer service via telephone ” Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS ” Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this ” Inputting Data onto the system ” Preparing Papers ” Creating and updating records ” Email correspondence ” General Administration Duties Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.? Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Admin Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer
✨Tip Number 1
Familiarize yourself with the HM Courts & Tribunals Service and its role in the justice system. Understanding their mission and values will help you align your responses during the interview and demonstrate your commitment to public service.
✨Tip Number 2
Highlight any previous experience in customer service or administrative roles, especially in a public sector context. Be ready to discuss specific examples of how you've effectively handled customer inquiries or resolved issues.
✨Tip Number 3
Prepare for questions related to problem-solving. Think of scenarios where you've successfully navigated challenges, particularly in administrative tasks, and be ready to share your thought process.
✨Tip Number 4
If you identify as a veteran or have a disability, make sure to mention this when you apply. Brook Street guarantees interviews for candidates who meet the essential criteria, so don’t hesitate to highlight your background.
We think you need these skills to ace Admin Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Admin Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative roles or customer service experience. Mention specific tasks that align with the responsibilities listed, such as data inputting, problem-solving, and email correspondence.
Showcase Your Skills: Demonstrate your problem-solving abilities and attention to detail in your application. Provide examples of how you've successfully managed administrative tasks or resolved issues in past roles.
Follow Application Instructions: Make sure to follow all application instructions provided by Brook Street. If you are a veteran or have a disability, mention this in your application to ensure you receive the appropriate consideration.
How to prepare for a job interview at Brook Street
✨Understand the Role
Make sure you have a clear understanding of the Admin Officer role and its responsibilities. Familiarize yourself with HMCTS's mission and how your role contributes to the justice system in England and Wales.
✨Showcase Your Customer Service Skills
Since the position involves customer service via telephone, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your communication skills and ability to empathize with clients.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you encountered challenges and how you approached problem-solving. Mention any relevant guidelines or resources you utilized to find solutions, as this aligns with the job's requirements.
✨Prepare for Data Management Questions
As data inputting and record management are key tasks, be prepared to talk about your experience with data entry and maintaining accurate records. If possible, mention any software or systems you are familiar with that could be relevant to the role.
