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- Tasks: Join a team to review vetting applications and handle customer enquiries.
- Company: Supportive public sector client based in Glasgow.
- Benefits: Competitive pay, hybrid working, and potential for extension.
- Why this job: Make a difference by ensuring confidentiality and quality service in vetting processes.
- Qualifications: Attention to detail, strong IT skills, and good communication abilities.
- Other info: Guaranteed interviews for veterans and candidates with disabilities.
Brook Street are delighted to be supporting our public sector client in their recruitment for Admin Officers / Pre Assessors based in Glasgow.
Job Details
Type – Temporary
Duration – Sept 2026 with possibility of extension
Start date – ASAP
Location – Glasgow (central to city centre)
Hybrid – 3 days office based and 2 days home working
Hours of work – Monday to Friday
Rate of pay – 12.36 per hour, paid weekly. Increasing to 14.24 after 12 weeks.
Job Description
UK Security Vetting are recruiting new Pre‑Assessors to contribute to the efficient administration and processing of applications for security clearance. This includes:
Working as part of a team responsible for delivering a full review of vetting applications; confirming identity and checking information provided.
Responding to enquiries and seeking further information from vetting subjects, sponsors and others in the vetting community. This may be via email or telephone.
Sensitively and securely handling customer information. Attention to detail and discretion are essential as vetting confidentiality is paramount in safeguarding the personal information being processed.
Providing a quality service, understanding the end‑to‑end vetting process and appreciating where your role fits into this to identify the right actions and interventions to best support applications and colleagues.
Required Expertise and Attributes
Excellent attention to detail
Capacity to work both independently and as a team member
Able to handle customer information sensitively and securely
Strong IT skills, including a knowledge of Microsoft Office products (such as Word and Outlook). Experience of using bespoke IT software will be an advantage.
Good communication skills; able to articulate clearly and concisely both orally and in writing
Ability to deliver a consistent and high‑quality customer‑focused service to relevant stakeholders
Ability to make impartial and well‑considered judgements
Ability to deliver at pace and work towards targets, whilst not compromising on quality
Required
Must be able to commute to Glasgow city centre
Must be able to work full time
Must be able to provide full right to work in the UK including photo ID
Must be able to provide reference details for the last 3 years
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Admin Officer role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and the vetting process they use. Being knowledgeable about their operations will show you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your communication skills! Since you'll be handling sensitive information and responding to enquiries, being articulate and clear is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to express your interest in the Admin Officer role. Plus, it shows you're proactive and keen to join the team!
We think you need these skills to ace Admin Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admin Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your attention to detail and customer service skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to articulate your thoughts, as good communication is key for this role. Remember, we appreciate clarity just as much as you do!
Showcase Your IT Skills: Since strong IT skills are essential, make sure to mention any relevant experience with Microsoft Office or bespoke software. We love seeing candidates who are tech-savvy and can handle information securely and sensitively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Brook Street
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an Admin Officer. Familiarise yourself with the vetting process and how your role fits into it. This will help you articulate your understanding during the interview.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, prepare examples from your past experiences where you demonstrated this skill. Be ready to discuss how you handled sensitive information securely and accurately.
✨Practice Your Communication Skills
Good communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and qualifications.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle customer information sensitively and make impartial judgements. Think of scenarios where you had to make tough decisions or manage confidential information, and be prepared to discuss them.