At a Glance
- Tasks: Provide essential admin support in a fast-paced probation office environment.
- Company: Join Brook Street, a supportive employer committed to equality and inclusion.
- Benefits: Earn £12.21 per hour with full-time hours and potential for long-term work.
- Why this job: Make a real difference by helping people on probation and enhancing community safety.
- Qualifications: Strong organisational skills and ability to handle sensitive information.
- Other info: Dynamic role with opportunities to develop your career in public service.
We\’ve got a great opportunity for a long term temp role within the Maidstone Courts, to join a fast-paced office, working as part of the admin team.
Overview
- Full time 37 hrs per week
- Monday – Friday
- Long term Temporary ongoing role
- Pay – £12.36 to £13.25 per Hour
- Location – Maidstone
- Start date ASAP
Key Responsibilities
- Administration
- Preparing papers and files for court, tribunals, hearings and meetings.
- Producing court/tribunal documents.
- General photocopying and filing.
- Creating and updating records on in-house computer system and data input.
- Post opening and dispatch.
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
- Preparing meeting agenda, joining instructions, handouts etc.
- Drafting
- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
- Operations
- Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
- Assisting court users, supporting listing and rota management, checking files.
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin.
- Handling counter (face to face), written and telephone enquiries.
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.
- To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles.
- Processing casework
- Including standard documentation and information, court orders, claims, fines and fees, legal aid.
- Resulting courts accurately, interpreting accurately the information required on a court file.
- To work to workload targets in terms of throughput and accuracy.
- Checking and verifying
- Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Ensuring compliance and administration documentation meet quality standards.
- Role holders may be required to cross check and validate work completed by.
If you are interested in this position, please apply below.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the probation or admin sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Probation Service and its values. Show us that you understand their mission and how your skills can help achieve their goals.
✨Tip Number 3
Practice your communication skills! As an Admin Officer, you'll be dealing with various people, so being clear and confident in your responses is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Admin Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Officer role. Highlight relevant experience and skills that match the job description, like your ability to manage sensitive information and work in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your commitment to equality and inclusion, as well as any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves dealing with a variety of people, make sure to demonstrate your strong communication skills in your application. Whether it's through your writing style or examples of past interactions, let us see how you handle different situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Admin Officer role. Familiarise yourself with the key tasks like maintaining databases and managing sensitive information. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Admin Officer, you'll be dealing with a variety of people, including those who may be distressed. Prepare examples of how you've effectively communicated in challenging situations. This will highlight your ability to handle sensitive interactions and maintain professionalism under pressure.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational abilities. Bring examples of how you've successfully managed multiple tasks or projects in the past. Discuss any systems or tools you used to stay organised, as this will show that you can handle the fast-paced environment of the office.
✨Emphasise Your Commitment to Equality and Inclusion
Understanding and promoting equality and inclusion is crucial in this role. Be prepared to discuss why these values are important to you and how you've applied them in previous roles. This will resonate well with the interviewers and show that you align with the organisation's ethos.