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- Tasks: Provide essential admin support in a fast-paced probation office environment.
- Company: Join Brook Street, a supportive employer committed to equality and inclusion.
- Benefits: Earn £12.21 per hour with full-time hours and potential for long-term work.
- Why this job: Make a real difference by helping people on probation and enhancing community safety.
- Qualifications: Strong organisational skills and ability to handle sensitive information.
- Other info: Dynamic role with opportunities to develop your career in public service.
We\’ve got a great opportunity for a long term temp role within the Medway National Probation, to join a fast‑paced office, working as part of the admin team.
Overview
- Full time 37 hrs per week
- Monday – Friday
- Long term Temporary ongoing role
- Pay – £12.21 per Hour
- Location – Medway
- Start date ASAP
Overview of the job
This is an administrative job within the Probation Service.
Summary
The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities & Duties
- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Apply
If you are interested in this position, please apply below
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the probation or admin sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Probation Service and its values. Show us that you understand their mission and how your skills can help achieve their goals.
✨Tip Number 3
Practice your communication skills! As an Admin Officer, you'll be dealing with various people, so being clear and confident in your responses is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Admin Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Officer role. Highlight relevant experience and skills that match the job description, like your ability to manage sensitive information and work in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your commitment to equality and inclusion, as well as any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves dealing with a variety of people, make sure to demonstrate your strong communication skills in your application. Whether it's through your writing style or examples of past interactions, let us see how you handle different situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Admin Officer role. Familiarise yourself with the key tasks like maintaining databases and managing sensitive information. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Admin Officer, you'll be dealing with a variety of people, including those who may be distressed. Prepare examples of how you've effectively communicated in challenging situations. This will highlight your ability to handle sensitive interactions and maintain professionalism under pressure.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational abilities. Bring examples of how you've successfully managed multiple tasks or projects in the past. Discuss any systems or tools you used to stay organised, as this will show that you can handle the fast-paced environment of the office.
✨Emphasise Your Commitment to Equality and Inclusion
Understanding and promoting equality and inclusion is crucial in this role. Be prepared to discuss why these values are important to you and how you've applied them in previous roles. This will resonate well with the interviewers and show that you align with the organisation's ethos.
