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- Tasks: Support the legal system by managing information and assisting with case administration.
- Company: Join HM Courts & Tribunals Service, a vital part of the Ministry of Justice.
- Benefits: Weekly pay, holiday entitlement, pension scheme, and accessible location.
- Why this job: Make a difference in people's lives while gaining valuable administrative experience.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and excellent communication abilities.
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet criteria.
The predicted salary is between 24000 - 36000 £ per year.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms and serves all those who call on it, from some of the most vulnerable people in our society to families in crisis, claimants and commercial businesses.
Responsibilities
- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate.
- Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
Qualifications
- Able to follow well established processes and detailed instructions.
- Strong administrative skills with proficiency in Microsoft Office packages.
- Excellent communication skills, both written and verbal.
Benefits
- Weekly pay, holiday and pension scheme.
- Location accessible by car, train or bus.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Assistant employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your circle or on LinkedIn who work in admin roles or at HMCTS. A friendly chat can open doors and give you insider info about the job.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as an Admin Assistant. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! Bring examples of your previous work or projects that highlight your admin skills and how you handle challenging situations. It’s all about proving you’re the right fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admin Assistant role. Highlight your administrative skills and experience with databases, as these are key for the job. We want to see how you can contribute to the effective administration of referrals and relationships!
Showcase Your Communication Skills: Since excellent communication is a must-have, give examples of how you've effectively communicated in previous roles. Whether it's dealing with people in distress or managing information, we want to know how you handle different situations!
Be Detail-Oriented: Attention to detail is crucial for this position. When filling out your application, double-check for any errors and ensure that all information is accurate. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen on joining our team!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Admin Assistant at HMCTS. Familiarise yourself with the key tasks like maintaining databases, managing communications, and supporting meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you dealt with difficult situations or people, and be ready to discuss how you handled them. This will highlight your ability to manage relationships and maintain professionalism.
✨Demonstrate Your Organisational Skills
As an Admin Assistant, you'll need to juggle multiple tasks. Bring along examples of how you've organised your workload in the past, whether it's managing appointments or maintaining records. You could even mention any tools or methods you use to stay organised, which will show that you're proactive and efficient.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team, the work culture, or specific challenges they face. This not only shows your interest but also helps you gauge if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
