At a Glance
- Tasks: Lead a team to ensure smooth court services and manage performance effectively.
- Company: Join HM Courts & Tribunals Service, a vital part of the Ministry of Justice.
- Benefits: Enjoy a competitive pay rate of £14.66 per hour, paid weekly.
- Why this job: Make a real impact in the justice system while developing your leadership skills.
- Qualifications: Previous team leading or management experience is essential.
- Other info: This is a temporary full-time role with potential for extension until December 2025.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
This is a full-time role, Monday - Friday, 37 hours per week. Usual working hours will be 9-5. The pay rate for this role is £14.66 ph - paid on a weekly basis. This role is fully office based, due to the nature of the work. The office is located in LS1 3BG.
In this role you will be leading a team and ensuring a smooth running of the court services. Your day-to-day duties will include but won't be restricted to:
- Lead a team of staff ensuring that its members are organised and fully skilled to meet their work objectives.
- Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
- Assign responsibilities for action and monitoring progress against plans.
- Ensure that performance management and reward & recognition systems are utilised effectively throughout area of responsibility, ensuring consistent standards through benchmarking and encouraging/rewarding good ideas and creativity.
- Plan, co-ordinate and organise training and development for staff, ensuring that learning and development needs of all staff, including inductees, are identified and met.
- Identify staff potential and develop in line with business and individual needs.
- Identify recruitment needs and retention issues, assessing resource requirements against demands.
- Be responsible for health and safety issues for the team and their immediate working environment.
- Take a lead in employee engagement activities to maintain good working relationships with staff and to improve service delivery and staff morale/motivation.
- Ensure staff are aware of HMCTS strategic objectives and are updated in relation to corporate messages.
The successful candidate for the role will have team leading/management experience. The successful candidate for this role will be subject to a Basic DBS check and referencing.
Team Leader (EO) - Band D employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader (EO) - Band D
✨Tip Number 1
Familiarise yourself with HMCTS's strategic objectives and values. Understanding their mission will not only help you align your answers during the interview but also demonstrate your commitment to their goals.
✨Tip Number 2
Highlight your team leadership experience by preparing specific examples of how you've successfully managed teams in the past. Focus on your ability to motivate staff, resolve conflicts, and improve performance.
✨Tip Number 3
Research common challenges faced in court services and think about how you would address them. Being able to discuss potential solutions shows that you're proactive and ready to tackle issues head-on.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in employee engagement and development. This will show that you value team morale and are keen on fostering a positive work environment.
We think you need these skills to ace Team Leader (EO) - Band D
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Leader position. Highlight key skills such as team management, performance monitoring, and employee engagement that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in team leadership and management. Use specific examples that demonstrate your ability to lead a team, manage performance, and address issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the justice system and your understanding of HMCTS's mission. Mention how your skills align with the role and provide examples of how you have successfully led teams in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Brook Street UK
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Team Leader at HMCTS. Familiarise yourself with their mission to ensure justice is accessible to everyone, as this will help you align your answers with their values.
✨Showcase Leadership Experience
Prepare examples from your past experiences that demonstrate your leadership skills. Highlight how you've effectively managed teams, addressed performance issues, and facilitated training and development, as these are key aspects of the role.
✨Emphasise Communication Skills
As a Team Leader, strong communication is essential. Be ready to discuss how you maintain good working relationships with staff and keep them informed about strategic objectives. Use specific examples to illustrate your ability to engage and motivate a team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in this role and how you would address them, particularly regarding team performance and health and safety issues.