Service Manager

Service Manager

Southampton Full-Time 37000 - 40000 £ / year (est.) No home office possible
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Brook Street UK

At a Glance

  • Tasks: Lead a team supporting vulnerable adults with mental health and complex needs.
  • Company: Reputable organisation providing bespoke care across England and Wales.
  • Benefits: Competitive salary, car allowance, career development, and training opportunities.
  • Why this job: Make a real difference in the lives of those in need while growing your career.
  • Qualifications: Experience in adult social care management and relevant qualifications required.
  • Other info: Flexible working hours and a supportive, collaborative environment.

The predicted salary is between 37000 - 40000 £ per year.

Service Manager – Adults Mental Health, Complex needs

Are you a skilled Service Manager, seeking a new opportunity, a new challenge to make a difference to the life of vulnerable adults with mental health, complex needs?

Working for a reputable and established organisation who provide support and bespoke packages of care for adults with mental health, Autism, complex needs, we\’re seeking a Service Manager to manage and lead services across Cheshire. This award winning organisation is proud to be a complex care provider who support people across England and Wales.

The role:

  • As a Service Manager you will lead and manage a team supporting individuals with mental health issues, for services in Macclesfield, Stoke and Crewe ensuring compliance within statutory regulations and organisational policies.
  • Manage and develop a team of care professionals, fostering a positive and high-performance work environment.
  • Implement and monitor service quality standards, ensuring excellent outcomes for each individual.
  • Coordinate with multi-disciplinary teams, external agencies, and stakeholders to facilitate seamless service provision.
  • Conduct regular audits and reviews to identify areas for improvement and implement appropriate action plans.
  • Manage budgets, P & L, resources, and staffing levels effectively to meet service demands.
  • Ensure all care plans and documentation are accurate, up-to-date, and compliant with legal and organisational requirements.
  • Promote a culture of continuous improvement, learning, and innovation within the team.

Key responsibilities and requirements:

  • Proven experience in Adult Social Care management, with experience of working as a Service manager with adults with mental health and complex needs.
  • Leadership skills with the ability to motivate and develop teams effectively.
  • Knowledge of and experience of dealing with budgets and P & L reports, together with reviewing and analysing appropriate data.
  • Knowledge of and experience of supporting adults into services, supporting in community settings.
  • Excellent performance management capabilities, including setting objectives, conducting appraisals, and managing staff development.
  • Relevant qualifications with a minimum of Level 4 Health & Social Care.
  • Strong organisational and planning skills, with the ability to manage multiple priorities efficiently.
  • Flexibility to work on a rota basis including day shifts 9-5, plus one late shift 2-10pm and occasional weekends.
  • Be able to travel to services across Cheshire, car driver with access to own vehicle and flexible for on call duties.
  • Knowledge of adult safeguarding procedures and best practices.
  • Excellent communication and interpersonal skills, with the ability to liaise effectively with multi disciplinary teams including commissioners and stakeholders.

Benefits:

  • Competitive salary between £37,000- £40,000 depending on experience and skills
  • Car allowance of £2400
  • Scope for career and professional development
  • Induction, support and training opportunities
  • On call allowance of £25
  • Working for a collaborative and supportive organisaiton who promote wellbeing

Ready for your next career move? If so and this opportunity excites you and you meet the criteria please apply now!
#PREJP

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Service Manager employer: Brook Street UK

Join a reputable and award-winning organisation dedicated to making a meaningful impact in the lives of vulnerable adults with mental health and complex needs. As a Service Manager in Cheshire, you will benefit from a competitive salary, car allowance, and ample opportunities for career growth within a supportive and collaborative work culture that prioritises employee wellbeing and continuous improvement.
Brook Street UK

Contact Detail:

Brook Street UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!

✨Tip Number 2

Prepare for those interviews by researching the organisation thoroughly. Understand their values, services, and recent developments. This will help you tailor your responses and show them you’re genuinely interested in making a difference in the lives of vulnerable adults.

✨Tip Number 3

Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your leadership experience and how you've successfully managed teams in the past. This will boost your confidence and help you nail those tricky questions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make a difference together!

We think you need these skills to ace Service Manager

Service Management
Leadership Skills
Team Development
Budget Management
P & L Analysis
Performance Management
Organisational Skills
Planning Skills
Adult Social Care Knowledge
Communication Skills
Interpersonal Skills
Knowledge of Adult Safeguarding Procedures
Flexibility
Multi-disciplinary Team Coordination
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in adult social care management and any relevant qualifications. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable adults with mental health needs. Share specific examples of your leadership skills and how you've made a difference in previous roles.

Showcase Your Team Management Skills: Since this role involves managing a team, be sure to highlight your experience in motivating and developing staff. We love to see how you've fostered a positive work environment and achieved excellent outcomes in your previous positions.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this exciting opportunity!

How to prepare for a job interview at Brook Street UK

✨Know Your Stuff

Make sure you brush up on your knowledge of adult social care management, especially in relation to mental health and complex needs. Familiarise yourself with the specific challenges faced by vulnerable adults and be ready to discuss how your experience aligns with the role.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership abilities. Think about times when you've motivated a team or improved service quality. Be ready to discuss how you foster a positive work environment and manage performance effectively.

✨Understand the Financials

Since managing budgets and P&L is crucial for this role, ensure you can talk confidently about your experience with financial management. Bring examples of how you've successfully managed resources and met service demands in previous positions.

✨Communicate Effectively

Practice your communication skills, as you'll need to liaise with multi-disciplinary teams and stakeholders. Be prepared to discuss how you handle difficult conversations and ensure everyone is on the same page regarding care plans and compliance.

Service Manager
Brook Street UK
Location: Southampton
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