Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage sea freight shipments from booking to delivery, ensuring smooth operations.
- Company: Join a leading logistics company with a strong reputation in the Irish market.
- Benefits: Work in a supportive team and grow your career in a fast-paced environment.
- Why this job: Be part of a collaborative team and work with top industry organizations.
- Qualifications: Experience in sea freight or strong customer service skills required.
- Other info: Send your CV to Colleen Farquharson to apply!
The predicted salary is between 30000 - 42000 £ per year.
Brook Street Recruitment is working with our client in Belfast who are seeking to recruit a Sea Freight Operative to join their sea freight team, focusing on both import and export operations.
Duties
- Act as the primary point of contact for clients, managing the shipment process from booking to final delivery.
- Coordinate and monitor the end-to-end shipping process, including liaising with overseas agents and handling import clearance.
- Ensure accurate and timely processing of inbound and outbound customs declarations through Northern Ireland (NI) and Republic of Ireland (ROI) customs systems.
- Troubleshoot and resolve operational challenges, maintaining high service standards throughout.
- Maintain effective communication with clients ensuring exceptional customer satisfaction.
Criteria
- Previous experience in a sea freight customer service role is preferred, but strong customer service experience in other freight modes (air/road) will also be considered.
- Solid understanding of inbound and outbound customs processes.
- A customer-focused mindset with a dedication to providing exceptional service.
- Strong attention to detail and a process-driven approach.
- Excellent problem-solving skills and the ability to handle operational issues efficiently.
Why this job
- Be part of a leading organisation with a strong reputation in the Irish logistics market.
- Work in a supportive and collaborative team environment.
- Opportunity to develop your career within a fast-growing company.
- Opportunity to work with leading organisations within the industry.
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Sea Freight Operator in Belfast employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight Operator in Belfast
✨Tip Number 1
Familiarize yourself with the specific customs processes for both Northern Ireland and the Republic of Ireland. Understanding these regulations will not only help you in the role but also show your potential employer that you are proactive and knowledgeable.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially in freight operations. Be ready to discuss specific examples where you successfully resolved issues or improved client satisfaction during your interactions.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Think of scenarios where you faced operational challenges and how you effectively managed them, as this will resonate well with the hiring team.
✨Tip Number 4
Research the company and its position in the logistics market. Being able to discuss their reputation and how you can contribute to their success will set you apart from other candidates.
We think you need these skills to ace Sea Freight Operator in Belfast
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sea Freight Operator position. Understand the key responsibilities and required skills, such as customs processes and customer service experience.
Tailor Your CV: Customize your CV to highlight relevant experience in sea freight or other freight modes. Emphasize your customer service skills and any specific knowledge of customs processes that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your commitment to exceptional customer service. Mention specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Brook Street UK
✨Showcase Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or went above and beyond for a client.
✨Demonstrate Your Knowledge of Customs Processes
Familiarize yourself with both inbound and outbound customs processes, especially in relation to Northern Ireland and the Republic of Ireland. Be ready to discuss how you've navigated these systems in previous roles or how you would approach them.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in logistics or freight operations and how you resolved them. This will show your capability to handle operational issues efficiently.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to demonstrate your communication skills.
