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- Tasks: Manage customer accounts and ensure timely payments while maintaining strong relationships.
- Company: Friendly and growing organisation based in Pontypool with a supportive culture.
- Benefits: Competitive salary, 33 days' holiday, early finishes on Fridays, and career development support.
- Why this job: Join a dynamic team and make a real impact on cashflow management.
- Qualifications: Experience in credit control, strong analytical skills, and excellent communication abilities.
- Other info: Enjoy a collaborative environment with opportunities for further qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Credit Controller looking to join a friendly and growing team? This is a fantastic opportunity to join a well-established organisation based in Pontypool that values precision, teamwork, and clear communication.
You will play an important role in managing the company’s credit function, supporting cashflow, and maintaining excellent relationships with both customers and colleagues.
What you’ll be doing:
- Managing customer accounts and ensuring payments are made in line with agreed terms.
- Proactively contacting clients to follow up on overdue invoices by phone and email.
- Keeping clear, accurate records of all communications and payment arrangements.
- Verifying invoices and resolving any issues or discrepancies with customers or internal departments.
- Working closely with colleagues in the finance team to produce reports and assist with credit-related admin tasks.
- Maintaining a professional, customer-focused approach while managing debt recovery.
- Assisting with account and payment queries, and providing cover for payment allocations when required.
- Escalating high-risk accounts to senior team members when necessary.
What we’re looking for:
- A proven background in credit control and experience recovering overdue payments.
- Strong analytical abilities with an eye for detail and accuracy.
- Exceptional communication and negotiation skills - able to balance firmness with professionalism.
- Organised and team-oriented, with the confidence to build relationships across departments and with external clients.
What’s on offer?
- Competitive salary aligned with your experience.
- 33 days’ holiday (including bank holidays).
- Early finish every Friday at 1:00 PM.
- Supportive and friendly finance team culture.
- Excellent training and career development opportunities.
- Study support available for further qualifications.
Apply now or contact Luke at Brook Street Cardiff for more information.
Credit Controller in Pontypool employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Pontypool
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to managing customer accounts and resolving discrepancies. We want you to shine!
✨Tip Number 3
Show off your communication skills! During interviews or networking events, demonstrate how you can balance professionalism with a friendly approach. Remember, building relationships is key in credit control.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in Pontypool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and showcases your analytical skills. We want to see how you've managed customer accounts and resolved discrepancies, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly team. Mention your communication skills and how you can maintain excellent relationships with customers and colleagues.
Showcase Your Team Spirit: We value teamwork here at StudySmarter, so don’t forget to mention any experiences where you’ve collaborated with others. Highlight how you’ve worked closely with finance teams or handled client interactions effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Brook Street UK
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed customer accounts in the past. Be specific about the tools you used and the results you achieved, as this will show your analytical abilities and attention to detail.
✨Communication is Key
Prepare to demonstrate your exceptional communication skills. Think of examples where you've successfully negotiated payment terms or resolved disputes with clients. Practising these scenarios can help you convey your professionalism and customer-focused approach.
✨Team Player Vibes
Since teamwork is crucial in this role, come prepared with examples of how you've collaborated with finance teams or other departments. Highlight your ability to build relationships and support colleagues, which will resonate well with the company's values.
✨Stay Organised
Showcase your organisational skills by discussing how you keep track of overdue invoices and manage follow-ups. You might even want to bring a sample of your record-keeping methods to illustrate your process, which can impress the interviewers.
