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- Tasks: Provide top-notch customer service in German and assist customers with their queries.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Competitive salary, fully covered training costs, and remote work after training.
- Why this job: Enhance your language skills while helping customers and working from home.
- Qualifications: Fluency in German and a passion for customer service.
- Other info: Enjoy a supportive environment with opportunities for growth.
The predicted salary is between 25837 - 25837 £ per year.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Salary: £25,837.50 per annum
Hours: 37.5 hours per week, Monday-Friday
Shifts: Between 7:00am - 5:00pm
Location: Liverpool
Interview: They may require you to attend an in person interview at their Liverpool office
Initial training: 3 weeks on-site in Liverpool (transport and accommodation costs fully covered if not local)
After training: Remote/home-based
About the Role
German Speaking Customer Service Advisor in London employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Advisor in London
✨Tip Number 1
Make sure you know your stuff! Brush up on your German language skills and customer service techniques. We want to see you shine in the interview, so practice common questions and scenarios you might face.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what to expect during the interview process.
✨Tip Number 3
Prepare some questions for your interviewers. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if this job is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace German Speaking Customer Service Advisor in London
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!
Show Off Your German Skills: Since this role is all about customer service in German, make sure to highlight your language skills. Whether it’s through previous jobs or personal experiences, let us know how you’ve used your German in real-life situations.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and why you’re excited about joining our team at StudySmarter.
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brook Street UK
✨Brush Up on Your German
Since this role requires you to communicate effectively in German, make sure you're comfortable with both written and spoken German. Practise common customer service phrases and scenarios to show your fluency during the interview.
✨Know the Company Inside Out
Research the company thoroughly before your interview. Understand their values, mission, and the products or services they offer. This will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Common Customer Service Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part for In-Person Interviews
If you're required to attend an in-person interview at their Liverpool office, make sure to dress professionally. First impressions matter, so opt for smart attire that reflects the company's culture while ensuring you feel comfortable and confident.
