Case Assistant (Security Vetting) Location:
York - Kings Pool, Peasholme Grn, York
YO1 7PX
*
Pay:
£12.86 per hour *
Hybrid working (after training):
3 days in the office / 2 days from home *
Training:
Full training provided (initial programme may last up to
10 weeks ). During training, attendance is
office-based 5 days per week *
Security clearance:
Basic SC clearance required (Costs covered by the hiring process)
If you're detail-driven, comfortable handling sensitive information, and want to support a process that matters, Our Client is hiring
Case Assistants
to help deliver the efficient administration and processing of
security clearance applications . This is a friendly, structured role with training provided-ideal if you're looking for a clear path into a responsible, customer-focused operation.
What you'll be doing: * Working as part of a team to carry out
full reviews of vetting applications , including identity verification and information checks *
Responding to enquiries
and obtaining additional information from vetting subjects, sponsors, and other stakeholders via
email and telephone * Handling
sensitive customer information
securely and confidentially at all times * Delivering a
high-quality, customer-focused service
while learning and applying the
end-to-end vetting process * Supporting colleagues and applications through appropriate actions and interventions * Moving between different administrative duties as required to meet business needs * Making
impartial, well-reasoned decisions
in line with process requirements * Working at pace to
meet targets without compromising quality
What you'll bring: *
Excellent attention to detail
and a strong quality-first mindset * Confidence working
independently and collaboratively
within a team * Strong IT skills, including
Microsoft Office (Word and Outlook) * Clear
verbal and written communication
skills, with an organised, professional approach * Ability to handle sensitive information securely and consistently * Experience using
bespoke IT systems is advantageous * Strong customer service orientation and the ability to maintain consistency under pressure
Ready to use your admin skills and attention to detail to make a real difference? Apply now with your CV to be considered for this direct-offer role. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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Case Assistant in London employer: Brook Street UK
As a Housing Estates Officer in Plymouth, you will join a supportive and dynamic team dedicated to enhancing community living. Our company prioritises employee growth through ongoing training and offers a flexible hybrid working model that promotes work-life balance. With a commitment to your professional development and a collaborative work culture, we provide a rewarding environment where you can make a meaningful impact in the community.
