Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a busy prison visitor centre, ensuring smooth operations and high service standards.
- Company: Community-focused organisation making a real difference in people's lives.
- Benefits: Competitive salary, stable hours, and ongoing training for personal growth.
- Why this job: Make a meaningful impact while managing a dedicated team in a unique environment.
- Qualifications: Proven people management skills and experience in operational planning.
- Other info: Enjoy a healthy work-life balance in a supportive atmosphere.
£38,000 per annum
Monday to Friday, 9:00am - 5:00pm
Temporary position for a minimum of 3 months with a view to go permanent.
About the Role
We are seeking an experienced and motivated Visitor Centre Manager to lead the day-to-day operation of a busy prison visitor centre in Liverpool. This is a key management role, ensuring a safe, welcoming and well-organised service for visitors while maintaining strong working relationships with staff, partners and external agencies.
Key Responsibilities
- Line management of visitor centre staff, including supervision, support and performance management
- Managing staff rotas to ensure effective cover and smooth daily operations
- Overseeing the day-to-day running of the visitor centre, ensuring high standards of service delivery
- Liaising professionally and effectively with external agencies, prison staff, partners and stakeholders
- Ensuring policies, procedures and safeguarding requirements are followed at all times
- Handling operational issues and resolving challenges calmly and effectively
About You
- Proven people management experience, with the ability to lead and motivate a team
- Strong experience in rota management and operational planning
- Confident in liaising with external agencies and building positive working relationships
- Excellent organisational, communication and problem-solving skills
- Ability to work in a sensitive and regulated environment with professionalism and discretion
What We Offer
- A stable, full-time role with a healthy work-life balance
- Competitive salary
- The opportunity to make a meaningful impact within a community-focused service
- On-going training and development
How to Apply
To apply, please submit your CV and a covering letter outlining your suitability for the role.
Manager in Liverpool employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the role of a Visitor Centre Manager. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the prison visitor centre's operations and challenges. We want you to show that you understand the environment and can handle the unique aspects of the role with confidence.
✨Tip Number 3
Practice your people management skills! Think of examples from your past experiences where you successfully led a team or resolved conflicts. This will help you shine during the interview when they ask about your leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Visitor Centre Manager. Highlight your people management experience and any relevant operational planning skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the right fit for this role. Share specific examples of how you've successfully managed teams or handled operational challenges in the past. We love a good story!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you build positive relationships with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Brook Street UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Visitor Centre Manager. Familiarise yourself with the key tasks like staff management, rota planning, and liaising with external agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves managing a team, be prepared to discuss your people management experience. Think of specific examples where you've successfully led a team or resolved conflicts. Highlight your ability to motivate and support staff, as well as how you maintain strong relationships with partners and stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Prepare scenarios related to managing a busy visitor centre, such as dealing with difficult visitors or unexpected staffing issues. Practising your responses will help you stay calm and articulate during the interview.
✨Demonstrate Your Organisational Skills
As a Visitor Centre Manager, you'll need excellent organisational abilities. Be ready to discuss how you manage your time and prioritise tasks. You could even share examples of how you've successfully implemented systems or processes in previous roles to improve efficiency and service delivery.
