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For Companies At a Glance
- Tasks: Manage commercial insurance accounts and provide expert advice to clients.
- Company: Join a Belfast-based insurance team with decades of experience and innovative solutions.
- Benefits: Competitive salary based on experience and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values customer service and client relationships.
- Qualifications: 5+ years in account handling, excellent communication skills, and CII qualification preferred.
- Other info: This is a full-time, permanent position with a focus on client confidentiality.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Brook Street Recruitment is working with our insurance client in Belfast to recruit an Insurance Account Manager to join their team – Out client is a well established insurance broker who combine their expertise with innovative tailor-made solutions and deal with companies, large and small.
Responsibilities will include:
- Place all types of commercial risks within the market.
- Provide expert and prompt advice to clients regarding their insurance needs
- Liaise as appropriate with insurer partners.
- Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
- File Management – ensure individual client cases are completed promptly, effectively, accurately and fully.
- Ensure client confidentiality is maintained and protected at all costs.
- Comply with all company policies and procedures.
Criteria
- CII qualified (or working towards exams)
- Previous account handling experience within the corporate or commercial sector – 5 years +
- Experience dealing with technical insurance issues
- Experience dealing with a diverse client base on risks of various sizes and complexity
- Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channel
- After probation this is an opportunity to work from home 1 day per week,
Salary will depend on the background – salary can be discussed on application
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Insurance Account Manager employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Manager
✨Tip Number 1
Make sure to highlight your previous account handling experience in the corporate or commercial sector. Since they are looking for someone with over 5 years of experience, be prepared to discuss specific examples of how you've successfully managed client accounts.
✨Tip Number 2
Familiarize yourself with the types of commercial risks that are common in the industry. Being able to speak knowledgeably about these risks during your conversation will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you effectively communicated complex insurance issues to clients.
✨Tip Number 4
If you're CII qualified or working towards it, make sure to mention this during your discussions. It shows your commitment to professional development and aligns with their criteria for the ideal candidate.
We think you need these skills to ace Insurance Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous account handling experience, especially within the corporate or commercial sector. Emphasize your 5+ years of experience and any relevant technical insurance issues you've dealt with.
Craft a Strong Cover Letter: Write a cover letter that showcases your excellent communication and interpersonal skills. Mention specific examples of how you've provided expert advice to clients and maintained high customer service levels.
Highlight Relevant Qualifications: If you are CII qualified or working towards your exams, be sure to mention this in your application. This shows your commitment to professional development in the insurance field.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Brook Street UK
✨Showcase Your Experience
Make sure to highlight your previous account handling experience, especially within the corporate or commercial sector. Be prepared to discuss specific examples of how you've dealt with technical insurance issues and managed diverse client needs.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you can effectively communicate complex insurance concepts to clients at various levels of understanding.
✨Prepare for Technical Questions
Expect questions related to technical insurance issues. Brush up on your knowledge and be ready to discuss how you would approach different types of commercial risks and provide tailored solutions.
✨Emphasize Customer Service
Customer service is crucial in this role. Prepare to share examples of how you've maintained high service levels in past positions, particularly how you've handled mid-term adjustments and client queries efficiently.
