Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle calls and tackle challenging queries while managing admin processes.
- Company: Join a vital public sector team making a difference in the community.
- Benefits: Enjoy full-time hours with competitive pay and potential for growth.
- Why this job: Gain valuable experience in a supportive environment with a focus on public service.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: This is an ongoing temporary role, perfect for students seeking flexible work.
Sector: Public Sector, Government role, ongoing temporary
Role: Admin Officer
Location: Kidderminster, DY10
Hours & Pay: Full Time, Monday to Friday - £11.59 per hour for the first 12 weeks, rising to £12.53 per hour in the 13th week of employment.
Responsibilities:
- Taking calls, and dealing with challenging queries
- Dealing with admin processes including correspondence, write offs, reports and checks
Fines officer (AO) – Band E employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fines officer (AO) – Band E
✨Tip Number 1
Familiarise yourself with the public sector and government operations. Understanding how these sectors function will help you navigate the role of a Fines Officer more effectively and demonstrate your commitment during interviews.
✨Tip Number 2
Practice handling challenging queries by role-playing with a friend or family member. This will prepare you for the types of calls you might receive in this position and show your potential employer that you can remain calm and professional under pressure.
✨Tip Number 3
Brush up on your administrative skills, particularly in correspondence and report writing. Being able to demonstrate your proficiency in these areas will set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and challenges of the job, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Fines officer (AO) – Band E
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Fines Officer. Highlight key skills and experiences that align with the role, such as handling challenging queries and administrative processes.
Tailor Your CV: Customise your CV to reflect relevant experience in public sector roles or similar positions. Emphasise your administrative skills, ability to manage correspondence, and any experience dealing with customer queries.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Fines Officer position. Use examples from your past experiences to demonstrate how you can handle the responsibilities mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Brook Street UK
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Fines Officer. Be prepared to discuss how your skills and experiences align with tasks like handling challenging queries and managing administrative processes.
✨Showcase Communication Skills
As this role involves taking calls and dealing with queries, it's crucial to demonstrate your communication skills. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully handled difficult conversations in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to deal with challenging admin tasks or customer interactions, and prepare to explain how you approached these challenges effectively.
✨Research the Organisation
Familiarise yourself with the public sector and the specific government department you're applying to. Understanding their values and current initiatives can help you tailor your responses and show genuine interest in the role during the interview.
