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For Companies At a Glance
- Tasks: Assist Dutch-speaking customers with inquiries and provide product advice.
- Company: Join a dynamic team at Brook Street, a growing client in Newport.
- Benefits: Enjoy a full-time role with a stable schedule, Monday to Friday.
- Why this job: Perfect for those who love helping others and want to use their language skills.
- Qualifications: Fluency in Dutch and strong communication skills are essential.
- Other info: This is a permanent position with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Brook Street is working with a growing client that is seeking a Dutch Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5.
Main duties:
To answer incoming enquiries from native Dutch speakers.
To advise customers over the telephone on products & services.
To enter data into online database and keep information updated.
To comply with all necessary compliance & regulations.
Knowledge, skills, abilities and experience:
Native/Fluent Dutch Speaker
IT Skills
Excellent verbal and written communication skills
Company Benefits:
- Free on site parking
- Pension
- Hybrid working
- Regular salary reviews
- Training and development – Progression opportunities
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Dutch Speaker employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaker
✨Tip Number 1
Brush up on your Dutch language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the products and services offered by the company. This knowledge will not only impress during the interview but also help you answer customer queries effectively.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview. Being able to demonstrate how you would handle customer inquiries in Dutch will showcase your skills and readiness for the role.
✨Tip Number 4
Research the company culture and values. Understanding what they stand for can help you align your answers with their expectations and show that you're a great fit for their team.
We think you need these skills to ace Dutch Speaker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements for the Dutch Speaking Customer Service Advisor position. Tailor your application to highlight relevant experience.
Highlight Language Skills: Make sure to emphasise your proficiency in Dutch. Include any relevant certifications or experiences that demonstrate your language skills, as this is crucial for the role.
Showcase Customer Service Experience: Detail your previous customer service roles in your CV and cover letter. Use specific examples to illustrate how you've successfully handled customer inquiries and resolved issues.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job. Mention why you are interested in working for Brook Street and how you can contribute to their team.
How to prepare for a job interview at Brook Street UK
✨Brush Up on Your Dutch
Since the role requires you to communicate with native Dutch speakers, make sure you're comfortable speaking and understanding Dutch. Practise common customer service phrases and be ready to demonstrate your language skills during the interview.
✨Know the Company and Its Products
Research Brook Street and understand their services and products. Being knowledgeable about what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might encounter. Prepare examples from your past experience where you successfully resolved issues or provided excellent service, as this will showcase your problem-solving skills.
✨Show Enthusiasm and Positivity
Customer service roles require a positive attitude. During the interview, express your enthusiasm for helping customers and your willingness to contribute to a great team environment. A friendly demeanour can make a lasting impression.
