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- Tasks: Join us as a Case Administrator, managing tasks in a dynamic probation office.
- Company: Be part of Croydon NPS, a supportive and inclusive workplace.
- Benefits: Enjoy a competitive pay rate of £14.41ph and potential for contract extension.
- Why this job: Gain valuable experience in a fast-paced environment while making a difference in the community.
- Qualifications: Strong communication, IT skills, and resilience are essential; teamwork is key!
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet criteria.
PAY
£14.41ph
Booking number
416999
COMPANY
Croydon nps
JOB ROLE
Case admin
LOCATION
NPS Croydon Probation Office 4 Whitgift Street Croydon CR0 1EX United Kingdom
JD
This is a Case Administrator role. Applicant must have excellent communication, interpersonal and IT skills (including O365 applications such as Outlook, TEAMS, Word and Excel); exceptional resilience; be able to operate in a fast-paced, challenging, risk-orientated environment; and be able to respond quickly and confidently to competing demands. The successful candidate will have a proven track record of effective administration and following processes to achieve clearly defined outcomes. Team work and the ability to work both independently is essential. Some reception cover may be required on a rotational basis. Vetting to standard EL1 will be undertaken by NPS, prior to start.
WORKING HOURS
FULL TIME OFFICE BASED
CONTRACT END
14/12/2025-with potential to extend, NOT guaranteed
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Locations
Case Administrator - Probation Service Band 2 in Croydon, Surrey employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator - Probation Service Band 2 in Croydon, Surrey
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, particularly O365 applications like Outlook, Teams, Word, and Excel. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully managed competing demands in a fast-paced environment. This could involve discussing past experiences where you had to prioritise tasks effectively, showcasing your resilience and ability to work under pressure.
✨Tip Number 3
Highlight your teamwork skills by sharing instances where you've collaborated with others to achieve a common goal. The role requires both independent and team-oriented work, so demonstrating your versatility will be beneficial.
✨Tip Number 4
If you have any experience in administrative roles or working within a risk-oriented environment, make sure to mention this during your discussions. Relating your background to the specific requirements of the Case Administrator position will help you stand out.
We think you need these skills to ace Case Administrator - Probation Service Band 2 in Croydon, Surrey
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Case Administrator position. Highlight your relevant experience in administration and your ability to work in a fast-paced environment.
Tailor Your CV: Customise your CV to reflect the skills mentioned in the job description, such as communication, IT proficiency with O365 applications, and resilience. Use specific examples from your past experiences that demonstrate these abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines why you are a great fit for the role. Mention your teamwork skills and ability to work independently, as well as your commitment to following processes to achieve outcomes.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that your application is formatted neatly.
How to prepare for a job interview at Brook Street UK
✨Showcase Your IT Skills
Since the role requires proficiency in O365 applications like Outlook, TEAMS, Word, and Excel, be prepared to discuss your experience with these tools. You might even want to mention specific projects where you used these applications effectively.
✨Demonstrate Resilience
The job is in a fast-paced and challenging environment, so think of examples from your past experiences where you successfully managed competing demands. Highlight how you remained calm and focused under pressure.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare to share instances where you collaborated with others as well as times when you took initiative on your own. This will show that you can adapt to different working styles.
✨Prepare for Reception Duties
As some reception cover may be required, it’s a good idea to brush up on your customer service skills. Think about how you would handle various scenarios at the front desk and be ready to discuss your approach to providing excellent service.
