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- Tasks: Connect with customers and promote device protection plans from the comfort of home.
- Company: Join Domestic & General, a trusted partner for leading global brands.
- Benefits: Competitive salary, bonuses, 33 days' holiday, and health benefits.
- Why this job: Turn your sales skills into a rewarding career with real progression opportunities.
- Qualifications: 1 year of target-driven sales experience and strong communication skills.
- Other info: Enjoy comprehensive training and a supportive remote work environment.
The predicted salary is between 24500 - 30600 £ per year.
Salary: £24,500 + bonus (Average £6,200 annually)
Hours: This department has 2 shift patterns on a 2-week rotation based on a 37.5-hour contract:
- Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
- Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm
Start Date: 2nd March 2026
Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household devices for nearly 9 million UK customers.
We are currently hiring Sky Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you are motivated by targets, great bonuses, and long-term growth, this is the role for you.
What You’ll Be Doing:
- Proactively contacting 150 - 200 customers to renew or upgrade their device protection plans each day.
- Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
- Meeting and exceeding KPI’s in a fast-paced, high-energy environment.
- Putting customers first while driving commercial results.
What We’re Looking For:
- Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
- Resilience, drive, and a passion for closing sales and beating targets.
- Confident communication skills and the ability to tailor your approach to every customer.
- Self-motivated, with the discipline to thrive in a remote, structured environment.
What You’ll Get:
- 33 days’ holiday (inclusive of bank holidays) + the option to buy up to 5 more
- Comprehensive, paid training (2 weeks, 10am-6:30pm Mon. Tues-Thu 9:30am-6:30pm. Friday 9:30-4pm.)
- Clear career development with real progression paths and regular coaching
- Health & wellbeing benefits: Gym discounts, dental/optical/physio support
- Matched pension contributions up to 5% of basic salary
- Life assurance (4x basic salary)
- 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing
Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.
Sky Outbound Sales Representative in Cardiff employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sky Outbound Sales Representative in Cardiff
✨Tip Number 1
Get to know the company inside out! Research Domestic & General and understand their values, products, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about outbound sales, rehearse how you'd engage with customers. Think about how to build rapport quickly and handle objections like a pro. We recommend role-playing with a friend or using online resources to sharpen your skills.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral. Plus, it shows you're proactive and serious about landing the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there. Don’t miss out on your chance to shine and land that Sky Outbound Sales Representative role!
We think you need these skills to ace Sky Outbound Sales Representative in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and achievements. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for sales and how you’ve successfully connected with customers in the past. Let us see your personality!
Showcase Your Skills: Don’t just list your skills; give us examples of how you’ve used them in real situations. Whether it’s overcoming objections or closing deals, we want to hear your success stories.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Brook Street UK
✨Know Your Sales Stuff
Brush up on your outbound sales techniques and be ready to discuss your previous experiences. Think about specific examples where you successfully closed a sale or overcame objections, as this will show your potential employer that you can deliver results.
✨Understand the Company
Do a bit of homework on Domestic & General and their partnership with Sky. Familiarise yourself with their products and services, especially around device protection plans. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Consider role-playing with a friend or family member to get comfortable with articulating your thoughts. The more you practice, the more confident you'll feel during the actual interview.
✨Show Your Motivation
Be prepared to discuss what drives you in a sales environment. Highlight your passion for meeting targets and how you stay motivated, especially in a remote setting. Employers love to see candidates who are self-motivated and eager to succeed!