Brook Street UK | Admin Officer (AO) - Band E Apply now
Brook Street UK | Admin Officer (AO) - Band E

Brook Street UK | Admin Officer (AO) - Band E

Chatham Temporary 24000 - 25000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Join our admin team at Medway Courts, handling calls and processing applications.
  • Company: Brook Street is a supportive employer committed to diversity and inclusion.
  • Benefits: Enjoy a competitive pay rate and the chance for long-term employment.
  • Why this job: Gain valuable experience in a fast-paced environment while making a difference.
  • Qualifications: 5 GCSEs at grade C or above, plus good communication skills required.
  • Other info: Guaranteed interviews for veterans and candidates with disabilities.

The predicted salary is between 24000 - 25000 £ per year.

We’ve got a great opportunity for a full- time long term temp role within the Medway Courts, to join a fast-paced office, working as part of the admin team. Overview: – Full time 37 hrs per week – Monday – Friday – Long term Temporary ongoing role – Pay – £11.59 to £11.88 per hour – Location – Medway – Start date ASAP The successful candidate will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to: – Call Handling – managing the telephone help desk for the courts – Collating and analysing complex information or data, regular usage of Excel. – Processing of applications, fee accounting and cashier duties, processing orders, IT data input – Overseeing administrative procedures and processes – Liaison between Courtroom, judiciary, public – Processing correspondence, processing orders, IT data input – Acting as an administrative liaison with internal and / or external sources – Preparing routine correspondence Typical qualifications and experience: – 5 GCSE’s at grade C or above or equivalent (including English Language or equivalent) – NVQ Business Administration Level 2 (or suitable clerical experience) – Good communication skills, both oral and written – All offers are subject to 3 years of referencing checks and a DBS. If you are interested in this position, please apply below Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. JBRP1_UKTJ

Brook Street UK | Admin Officer (AO) - Band E employer: Brook Street UK

At Brook Street, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment within the Medway Courts. Our commitment to employee growth is reflected in our training opportunities and inclusive culture, where every team member's contribution is valued. With competitive pay and a focus on work-life balance, we ensure that our staff can thrive both personally and professionally.
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Contact Detail:

Brook Street UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Brook Street UK | Admin Officer (AO) - Band E

✨Tip Number 1

Familiarize yourself with the specific administrative tasks mentioned in the job description, such as call handling and data processing. This will help you demonstrate your understanding of the role during the interview.

✨Tip Number 2

Brush up on your Excel skills, as regular usage of this software is required. Consider practicing data analysis and creating reports to showcase your proficiency.

✨Tip Number 3

Highlight any previous experience in customer service or administrative roles during your discussions. Being able to share relevant examples will make you stand out as a candidate.

✨Tip Number 4

If you are a veteran or a spouse/partner of military personnel, make sure to mention this when applying. Brook Street guarantees interviews for candidates who meet the essential criteria, which could give you an advantage.

We think you need these skills to ace Brook Street UK | Admin Officer (AO) - Band E

Customer Service Skills
Administrative Support
Call Handling
Data Analysis
Excel Proficiency
Fee Accounting
Cashier Duties
IT Data Input
Communication Skills
Attention to Detail
Organizational Skills
Problem-Solving Skills
Ability to Follow Procedures
Independent Judgment

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Admin Officer position. Understand the key responsibilities such as call handling, data processing, and customer service to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative roles or experiences that align with the tasks mentioned in the job description. Mention specific skills like Excel proficiency and communication abilities.

Prepare a Strong Cover Letter: Craft a cover letter that showcases your enthusiasm for the role and how your background makes you a suitable candidate. Be sure to mention your qualifications, such as GCSEs and NVQ Business Administration, if applicable.

Follow Application Instructions: When applying, ensure you follow all instructions provided by Brook Street. This includes submitting your application through their website and providing any necessary documentation or information they request.

How to prepare for a job interview at Brook Street UK

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Admin Officer position. Familiarize yourself with tasks like call handling, data processing, and liaising between different parties. This will help you answer questions confidently.

✨Showcase Your Communication Skills

Since good communication is key for this role, prepare examples that demonstrate your oral and written communication skills. Think of situations where you effectively handled customer inquiries or collaborated with a team.

✨Highlight Your Administrative Experience

Be ready to discuss your previous administrative experience, especially any roles that involved using Excel or managing complex information. Specific examples will show that you have the necessary skills for the job.

✨Prepare Questions

At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, the court's operations, or what success looks like in this role. This shows your genuine interest in the position.

Brook Street UK | Admin Officer (AO) - Band E
Brook Street UK Apply now
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  • Brook Street UK | Admin Officer (AO) - Band E

    Chatham
    Temporary
    24000 - 25000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-13

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    Brook Street UK

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