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- Tasks: Be the go-to person for tenants' repair requests and coordinate with contractors.
- Company: Join a community-focused housing organisation in Inverness, dedicated to quality service.
- Benefits: Part-time hours, hybrid working, and travel expenses covered.
- Why this job: Make a real difference in your community while developing your career in housing services.
- Qualifications: Great communication skills and a willingness to learn about property management.
- Other info: Enjoy a supportive team environment with opportunities for growth.
The predicted salary is between 12000 - 18000 £ per year.
Join a dedicated and community-focused housing organisation based in Inverness, committed to providing quality housing management and letting services within a supportive environment. We operate as a private landlord managing a small portfolio of properties and offer letting agency services to rural community groups. Our team values professionalism, integrity, and a proactive approach to housing management, making us an attractive employer for those looking to develop their career in property and housing services. We pride ourselves on fostering a collaborative workplace that encourages growth and continuous learning.
Job Responsibilities
- Act as the primary contact for tenants reporting repairs and maintenance issues, ensuring all requests are logged accurately.
- Coordinate with contractors to instruct repairs, follow up on work progress, and ensure timely completion.
- Manage scheduled servicing requirements to ensure properties remain compliant with all private landlord legislation.
- Arrange and conduct property inspections and viewings, including travel to properties (driver's licence and access to a vehicle required; travel expenses paid).
- Maintain effective communication with tenants regarding housing management matters.
- Prepare and manage tenancy documentation, ensuring accuracy and compliance.
- Keep CRM system records up to date, logging all housing management actions diligently.
- Assist the Housing Manager in managing rent accounts and other housing management functions.
- Develop marketing materials for housing opportunities, including uploading information onto the website, CRM system, and social media platforms.
- Process application forms and respond to enquiries in a professional manner.
Required Skills & Qualifications
- Excellent communication and interpersonal skills, with the ability to engage effectively with tenants and contractors.
- Strong organisational skills with attention to detail for accurate record keeping and administration.
- Proficiency in IT, with confidence in navigating CRM systems and other digital tools.
- Ability to work independently, demonstrating initiative while understanding when to seek approval.
- Understanding or willingness to learn about the private letting market and landlord responsibilities.
- Knowledge of GDPR requirements related to personal data handling.
- Valid driving licence and access to a vehicle for property inspections and viewings.
- Experience or qualification in letting agency work (desirable but not essential).
- Experience in property management, repairs coordination, or housing services is advantageous.
Hours/Days
This role is offered on a part-time basis - 21 hours per week, approximately three days per week, with a fixed schedule including Fridays from 09:00 to 17:00. We support hybrid working arrangements, primarily working from our Inverness office, with travel to properties as required.
Locations
Housing & Repairs Assistant in Beauly, Highland employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Repairs Assistant in Beauly, Highland
✨Tip Number 1
Network like a pro! Reach out to people in the housing and repairs sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your communication and organisational skills. Share examples of how you've successfully managed repairs or tenant communications in the past.
✨Tip Number 3
Be proactive! If you see a property that needs attention or a community group that could use support, reach out and offer your help. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our mission in the housing sector.
We think you need these skills to ace Housing & Repairs Assistant in Beauly, Highland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing & Repairs Assistant role. Highlight your relevant experience in property management and any skills that match the job description, like communication and organisational skills.
Show Your Passion: Let us know why you're excited about working with a community-focused housing organisation. Share your enthusiasm for helping tenants and your commitment to quality housing services in your application.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brook Street UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing & Repairs Assistant. Familiarise yourself with the key tasks like logging repair requests and coordinating with contractors. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with tenants and contractors, be prepared to showcase your excellent communication skills. Think of examples where you've effectively engaged with others, resolved issues, or maintained clear records. This will highlight your fit for the position.
✨Demonstrate Organisational Prowess
The job requires strong organisational skills, so come ready to discuss how you manage your time and keep track of multiple tasks. You might want to share specific tools or methods you use to stay organised, especially when it comes to record-keeping and managing schedules.
✨Be Ready to Discuss Compliance Knowledge
Understanding landlord responsibilities and GDPR requirements is crucial for this role. Brush up on these topics and be prepared to discuss how you would ensure compliance in your work. Showing that you're proactive about learning these aspects will impress your interviewers.