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- Tasks: Coordinate case processing and ensure compliance in a healthcare setting.
- Company: Join the NHS, dedicated to healthcare excellence and patient safety.
- Benefits: Enjoy a supportive team environment and opportunities for ongoing development.
- Why this job: Make a real difference in patient safety while growing your career.
- Qualifications: Strong organisational skills, excellent communication, and experience in data management required.
- Other info: This role is based at Ards Hospital, Newtownards.
The predicted salary is between 28000 - 32000 £ per year.
Join Our NHS Team – Risk Management & Governance Coordinator
Are you highly organised, attentive to detail, and passionate about supporting healthcare excellence? We\’re looking for a dedicated Risk Management & Governance Coordinator to play a vital role in ensuring seamless administration, compliance, and communication across our Trust.
Salary – Band 4 – £13.57
Location – Ards Hospital, Newtownards
About the Role:
As part of our Risk Management & Governance Directorate, you will coordinate and quality assure case processing, delivering timely and accurate responses in line with legislative frameworks. Your role will involve key interactions with Trust staff, statutory bodies, and the public – always in a helpful, respectful, and professional manner.
Your Responsibilities Will Include:
- Managing and processing allocated caseloads, ensuring all formal responses meet regulatory timeframes.
- Communicating effectively with internal and external stakeholders both verbally and in writing.
- Handling telephone and face-to-face enquiries sensitively and professionally.
- Maintaining accurate records manually and electronically, ensuring data quality across risk and governance systems.
- Producing high-quality reports, statistical analyses, and briefings for internal teams and external agencies such as the Information Commissioner\’s Office and Coroner\’s Office.
- Organising meetings, interviews, and consultations, including minute-taking and follow-up actions.
- Supervising and supporting administrative staff, including training and workload management.
- Delivering awareness training sessions to Trust staff and supporting special projects as required.
- Keeping the Directorate\’s intranet resources up to date to enhance team accessibility to important information.
What We\’re Looking For:
- Strong organisational and analytical skills with an eye for detail.
- Excellent communication and interpersonal abilities.
- Experience in data management and producing clear, insightful reports.
- Ability to manage multiple priorities, work collaboratively, and maintain confidentiality.
- Confidence in supporting and leading administrative teams.
- Enthusiasm for delivering training and taking on varied projects.
Why Work With Us?
This is your opportunity to contribute to patient safety and organisational excellence while growing your career within the dynamic NHS environment. We offer a supportive team, ongoing development, and the chance to make a real difference.
For further information please send email
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Band 4 Administrative Support Officer in Newtownards employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 4 Administrative Support Officer in Newtownards
✨Tip Number 1
Familiarise yourself with the NHS's risk management and governance frameworks. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with current or former employees in similar roles within the NHS. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle specific situations related to risk management and communication, as this will showcase your problem-solving skills.
✨Tip Number 4
Stay updated on current healthcare policies and regulations relevant to the NHS. This knowledge will not only impress interviewers but also show your dedication to supporting healthcare excellence in your role.
We think you need these skills to ace Band 4 Administrative Support Officer in Newtownards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Risk Management & Governance Coordinator role. Emphasise your organisational skills, attention to detail, and any previous experience in administrative support or data management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting healthcare excellence. Mention specific examples of how your skills and experiences make you a great fit for the role, particularly in managing caseloads and communicating effectively with stakeholders.
Highlight Relevant Experience: In your application, be sure to include any experience you have with producing reports, handling enquiries, or supervising staff. Use concrete examples to demonstrate your ability to manage multiple priorities and maintain confidentiality.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Brook Street UK
✨Showcase Your Organisational Skills
As a Risk Management & Governance Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the caseloads effectively.
✨Communicate Clearly and Confidently
Effective communication is crucial for this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few questions to ask during the interview to show your engagement and interest in the role.
✨Demonstrate Attention to Detail
Highlight your attention to detail by discussing specific instances where your meticulousness made a difference. You might want to bring along a sample report or document you've worked on that showcases your ability to produce high-quality work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples where you had to manage difficult enquiries or maintain confidentiality, and be ready to discuss how you approached those challenges.
