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For Companies At a Glance
- Tasks: Provide top-notch helpdesk and admin support to our Estates team.
- Company: Join the NHS, a trusted organisation making a difference in healthcare.
- Benefits: Earn £12.31 per hour with flexible working hours.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for teamwork.
- Other info: Temporary ongoing position with opportunities for growth.
Job Description
NHS Estates Helpdesk Administrator in Lisburn Area
Are you an excellent communicator with strong telephone and customer service skills? Do you thrive in fast-paced environments and enjoy working as part of a team?
We are looking for a confident and efficient individual to join our Estates Helpdesk Team, supporting our facilities trust-wide.
Salary – £12.31 per hour
Temporary ongoing
Key Responsibilit…
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Band 3 Helpdesk & Admin Support employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Helpdesk & Admin Support
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role is all about helping others, practice how you’d handle common queries or issues over the phone. We want to show that you can keep calm and be friendly under pressure.
✨Tip Number 2
Get familiar with the NHS and its values. Knowing what they stand for will help you connect better during interviews. We should highlight how our personal values align with theirs, showing we’re a perfect fit for the team!
✨Tip Number 3
Don’t underestimate the power of teamwork! Be ready to share examples of how you’ve worked well in a team before. We want to demonstrate that we can collaborate effectively and contribute positively to the Estates Helpdesk Team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and provide support along the way. Let’s get you that job!
We think you need these skills to ace Band 3 Helpdesk & Admin Support
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about excellent communication, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your customer service experience.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Highlight any relevant experience or skills that match what we’re looking for in a Helpdesk & Admin Support role.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Strike a balance between being approachable and demonstrating your capability to handle a fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brook Street UK
✨Show Off Your Communication Skills
As a Helpdesk Administrator, strong communication is key. Practice clear and concise responses to common interview questions. You might even want to role-play with a friend to get comfortable speaking on the phone, as this will be a big part of your job.
✨Demonstrate Your Customer Service Savvy
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, highlighting how you handled difficult situations or went above and beyond for a customer.
✨Familiarise Yourself with the NHS
Do some research on the NHS and its values. Understanding their mission and how they operate will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in the role and the organisation.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think about how you manage stress and prioritise tasks. Be prepared to discuss specific strategies you use to stay organised and efficient, especially when things get busy.