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- Tasks: Process import/export documentation and ensure compliance with customs regulations.
- Company: Fast-paced, customer-focused Customs Clearance Agent in Armagh.
- Benefits: Competitive salary, bonuses, training opportunities, and hybrid working after probation.
- Why this job: Join a supportive team and make a real impact in logistics.
- Qualifications: Experience in customs clearance and strong communication skills required.
- Other info: Career progression potential and paid overtime for on-call weekends.
The predicted salary is between 30000 - 42000 £ per year.
Brook Street Recruitment is working with our client in Armagh who is a fast-paced, customer-focused Customs Clearance Agent. They specialise in delivering efficient and compliant customs solutions, ensuring our client's needs are met quickly and professionally.
Role Summary
As a Customs Clearance Agent, you will be responsible for processing import and export documentation, ensuring compliance with customs regulations, and delivering excellent customer service in a high-pressure environment.
Key Responsibilities
- Process import/export documentation in line with customs regulations.
- Calculate duties and VAT for CDS and AIS imports.
- Verify invoices, commodity codes, and EORI numbers for accuracy.
- Request and file direct representation authorisations.
- Communicate with customers via email and phone.
- Handle red, orange, or yellow routings and notify customers of delays.
- Complete supplementary declarations (office hours and on call).
- Stay current with customs regulations and participate in training.
- Manage shipping requests and provide booking confirmations.
Criteria
- Experience in customs clearance or a similar logistics role.
- Strong understanding of customs regulations and procedures.
- High attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in Microsoft Office, Excel and customs systems.
Benefits
- Competitive salary with bonuses
- Training and development opportunities
- Supportive team environment
- Career progression potential
- Hybrid working - after probation
Working hours are 9am to 5.30pm and one weekend in four on call. This is paid overtime with the Monday off following the weekend.
Please send CV to Colleen Farquharson via the apply link.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customs Clearance Agent in Armagh employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Agent in Armagh
✨Tip Number 1
Network like a pro! Reach out to people in the customs clearance field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on customs regulations and procedures. Be ready to discuss your experience with import/export documentation and how you've handled high-pressure situations in the past.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for clients. This role is all about meeting client needs quickly and professionally, so let that shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customs Clearance Agent in Armagh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Clearance Agent role. Highlight your experience in customs clearance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, don’t shy away from showcasing your attention to detail. Use specific examples from your past work where you’ve successfully managed documentation or compliance tasks.
Communicate Clearly: Excellent communication is key in this role. When writing your application, be clear and concise. We appreciate straightforwardness, so make sure your points come across effectively without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Brook Street UK
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and procedures before the interview. Familiarise yourself with import/export documentation, duties, and VAT calculations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Attention to Detail
As a Customs Clearance Agent, accuracy is key. Prepare examples from your past experience where your attention to detail made a difference. Whether it’s verifying invoices or handling commodity codes, be ready to discuss how you ensure everything is spot on.
✨Practice Your Communication Skills
Since you'll be communicating with customers regularly, practice articulating your thoughts clearly. Role-play common scenarios you might encounter, like notifying customers of delays or explaining customs processes. This will help you feel more confident during the actual interview.
✨Stay Calm Under Pressure
The job can be high-pressure, so think of ways to demonstrate your ability to handle stress. Share experiences where you successfully managed tight deadlines or tricky situations. This will reassure them that you can thrive in their fast-paced environment.