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- Tasks: Support the legal system by managing cases and providing administrative assistance.
- Company: Join HM Courts & Tribunals Service, a key player in ensuring justice for all in England and Wales.
- Benefits: Enjoy holiday entitlement, pension access, weekly pay, and a supportive office environment.
- Why this job: Make a real impact in the public sector while developing your skills in a dynamic team.
- Qualifications: Previous admin experience, strong communication skills, and proficiency in Microsoft platforms required.
- Other info: This temporary role has a high chance of extension, offering stability and growth opportunities.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Location: Peterborough - Fully Office Based
Salary: £12.21 An Hour
Working hours: FULL TIME: Monday - Friday 9am - 5PM (37hrs a week)
If you’re seeking an engaging opportunity to work within the Public Sector, we have an opportunity for you! Our Public Sector Client situated at HMCTS Peterborough are looking for an Admin Officer to join their team on a Full Time Temporary basis (initially ending 31/03/25 with a high possibility of an extension beyond this date). As a vital member of the team, you will play a crucial role in supporting the seamless running of the general organisation. This is a Temporary position, however, is very likely to be extended.
Key Responsibilities:
- Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS
- Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this
- Inputting Data onto the system
- Taking inbound and Outbound Calls - dealing with Customer and Judiciary enquiries
- Preparing Papers
- Creating and updating records
- Email correspondence
- General Administration Duties
- Booking, preparing and organising meeting rooms
Requirements:
- Previous experience in Administration
- Fluent in Microsoft platforms and previous experience managing an inbox.
- Exceptional communication skills
- Good computer skills overall
- Ability to Manage high case load
- Strong organisational and time-management abilities.
- Good attention to detail
- The ability to adapt to change
Benefits:
- Holiday entitlement
- Access to a pension Scheme
- Kitchen and quiet areas in the office for break times
- Weekly Pay
Admin Officer in Peterborough employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer in Peterborough
✨Tip Number 1
Familiarise yourself with the HM Courts & Tribunals Service and its role within the justice system. Understanding their mission and values will help you align your responses during interviews and demonstrate your commitment to supporting the legal system.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Outlook, as these are crucial for managing data and communications. Consider taking a quick online course or tutorial to ensure you're confident in using these tools effectively.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've successfully managed a high caseload or solved problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Tip Number 4
Network with current or former employees of HMCTS if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Admin Officer in Peterborough
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Admin Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise any previous administrative experience you have, particularly in a public sector or legal environment. Use specific examples to demonstrate your problem-solving abilities and organisational skills.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying to HMCTS and how you can contribute to their mission of providing accessible justice. Make sure to address your communication skills and proficiency with Microsoft platforms.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an Admin Officer role.
How to prepare for a job interview at Brook Street UK
✨Know Your Role
Make sure you understand the key responsibilities of the Admin Officer position. Familiarise yourself with HMCTS's role in the justice system and be prepared to discuss how your skills can contribute to their mission.
✨Showcase Your Communication Skills
As an Admin Officer, you'll be dealing with various stakeholders. Prepare examples of how you've effectively communicated in previous roles, especially in handling customer inquiries or managing correspondence.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully solved problems in a work environment. Highlight your ability to refer to guidelines and collaborate with others to find solutions.
✨Highlight Organisational Skills
Given the high case load expected in this role, emphasise your organisational and time-management skills. Share strategies you've used in the past to manage multiple tasks efficiently.
