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- Tasks: Ensure smooth court operations and provide excellent customer service.
- Company: Join HM Courts & Tribunals Service, a key player in the justice system of England and Wales.
- Benefits: Earn £11.44 per hour with weekly pay; full-time hours Monday to Friday.
- Why this job: Make a real impact by helping people navigate the justice system in a vital role.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: This is a temporary position with potential for extension; fully onsite work only.
The predicted salary is between 24000 - 30000 £ per year.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our public sector client based in Stafford Town Centre are recruiting for a court usher (Band F) to join their team as a temporary employee. This is currently a temporary role, with a good chance of being extended. This is a full-time role, 37 hours per week, Monday – Friday. Your usual working hours will be around the hours of 8am – 4pm, 9am – 5pm. Your start and finish time will be dependent on business needs. The pay rate for this role is £11.44 per hour, paid on a weekly basis. Due to the nature of the role, this is fully onsite with no hybrid or work from home opportunities. As a court usher you will be responsible for a smooth running of the courts. Fantastic customer service skills will be required for this role, you will be speaking with people from all walks of life. Your day-to-day duties will include: – Setting up the c…
Court Usher – Band F employer: Brook Street UK Careers
Contact Detail:
Brook Street UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher – Band F
✨Tip Number 1
Familiarize yourself with the court system and its procedures. Understanding how the courts operate will not only help you in your role but also impress your interviewers with your knowledge.
✨Tip Number 2
Highlight your customer service experience. As a court usher, you'll be interacting with a diverse range of individuals, so showcasing your ability to communicate effectively and empathetically is crucial.
✨Tip Number 3
Demonstrate your organizational skills. The role requires managing multiple tasks simultaneously, so be prepared to discuss examples of how you've successfully handled busy situations in the past.
✨Tip Number 4
Be ready to show your commitment to public service. HMCTS values individuals who are dedicated to ensuring justice is accessible for everyone, so express your passion for contributing to the community during your discussions.
We think you need these skills to ace Court Usher – Band F
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Court Usher position. Understand the responsibilities and the skills required, especially the emphasis on customer service and communication.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role of a court usher. Focus on any previous roles that involved customer service or working in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of HMCTS's mission and values. Explain why you are passionate about supporting the justice system and how your skills make you a suitable candidate for this role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.
How to prepare for a job interview at Brook Street UK Careers
✨Understand the Role
Make sure you have a clear understanding of what a Court Usher does. Familiarize yourself with the responsibilities and daily tasks, as well as the importance of customer service in this role.
✨Showcase Your Communication Skills
Since you'll be interacting with people from various backgrounds, it's crucial to demonstrate your strong communication skills during the interview. Be prepared to discuss how you handle difficult situations and ensure everyone feels welcomed.
✨Highlight Your Organizational Abilities
The role requires excellent organizational skills to ensure the smooth running of the courts. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained order in a busy environment.
✨Express Your Commitment to Justice
Convey your understanding of the justice system's importance and your commitment to ensuring it is accessible to everyone. This will show that you align with HMCTS's values and mission.
