At a Glance
- Tasks: Be the friendly face of our maternity department, greeting patients and managing appointments.
- Company: Join the Ulster Hospital team, dedicated to providing exceptional healthcare services.
- Benefits: Enjoy a competitive pay of £11.45 per hour, with weekly payments.
- Why this job: Make a positive impact in a dynamic healthcare environment while supporting patients and visitors.
- Qualifications: Looking for organized individuals with a passion for customer service and communication skills.
- Other info: Work Monday to Friday, 9 AM to 5 PM, in a supportive team atmosphere.
Are you a friendly and organized individual with a passion for providing exceptional service? The Ulster Hospital\’s Maternity Department is seeking a dedicated Band 2 Receptionist to be the welcoming face of our team. In this vital role, you will play a key part in ensuring that our patients and visitors feel supported and informed during their time with us. If you\’re ready to make a positive impact in a dynamic healthcare environment, we want to hear from you! Position: Band 2 Receptionist Location: Ulster Hospital, Maternity Department Hours: Monday to Friday, 9 AM to 5 PM Pay: £11.45 per hour, paid weekly Key Responsibilities: First Point of Contact: Greet patients and visitors with a warm and professional demeanor, ensuring a positive first impression of the maternity department. Communication Management: Handle incoming phone calls and inquiries efficiently, providing accurate information and directing calls to the appropriate personnel or departments. Appointment Coordination: Assist in scheduling and managing patient appointments, ensuring that all relevant information is accurately recorded and communicated. Administrative Support: Perform various administrative tasks such as filing, data entry, and maintaining patient records, ensuring compli…
Band 2 Receptionist employer: Brook Street UK Careers
Contact Detail:
Brook Street UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 2 Receptionist
✨Tip Number 1
Make sure to familiarize yourself with the Ulster Hospital and its Maternity Department. Understanding their values and services will help you convey your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients and visitors. Being able to communicate clearly and warmly is essential, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Highlight your organizational skills in conversations. Being organized is key in this role, especially when managing appointments and administrative tasks. Share examples from your past experiences that demonstrate your ability to stay organized under pressure.
✨Tip Number 4
Show your passion for providing exceptional service. Think of specific instances where you've gone above and beyond for someone, and be ready to share these stories. This will help you stand out as a candidate who truly cares about patient experience.
We think you need these skills to ace Band 2 Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Band 2 Receptionist position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Tailored CV: Create a CV that emphasizes your customer service skills, organizational abilities, and any previous experience in a reception or administrative role. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional service and your desire to work in a healthcare environment. Mention specific examples of how you've positively impacted previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brook Street UK Careers
✨Show Your Friendly Side
As a Band 2 Receptionist, your demeanor is crucial. Make sure to greet the interviewer with a warm smile and maintain a friendly tone throughout the conversation. This will demonstrate your ability to create a welcoming atmosphere for patients and visitors.
✨Highlight Your Organizational Skills
Be prepared to discuss your organizational skills and how they relate to managing appointments and administrative tasks. Share specific examples from your past experiences where you successfully handled multiple responsibilities at once.
✨Practice Effective Communication
Since communication management is key in this role, practice articulating your thoughts clearly. You might be asked about how you would handle difficult inquiries or manage phone calls, so think of scenarios where you effectively communicated information.
✨Demonstrate Your Passion for Healthcare
Express your enthusiasm for working in a healthcare environment. Share why you are passionate about providing exceptional service and how you can contribute positively to the maternity department at Ulster Hospital.