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- Tasks: Manage air freight shipments and resolve operational issues daily.
- Company: Join a well-known company providing exceptional logistics services.
- Benefits: Enjoy a friendly team environment and potential salary based on experience.
- Why this job: Be part of a long-standing business with a focus on customer service and detail.
- Qualifications: Experience in air freight and customs processes is essential.
- Other info: This is a full-time, permanent position based in Belfast.
The predicted salary is between 28800 - 42000 £ per year.
Brook Street is working with our client in Belfast who are currently recruiting for a full time and permanent Air Freight Coordinator Our client is well known for providing exceptional air, sea, and road consolidation services. This is a great opportunity to be part of a long-standing business and friendly team managing air freight shipments across the UK and ROI. Duties involve Liaising with clients from point of booking through import clearance and to final delivery to door Resolving operational problems Liaising with overseas agents and managing the operational process from origin to destination Processing inbound air customs through NI and ROI customs systems Requirements Previous experience in a customer-focused freight role and knowledge of customs processes. Have previous customer service experience in a similar air freight role Must have experience of inbound/outbound air freight customs process Be customer focused and dedicated to providing great service in all circumstances Have a strong attention to detail and be process drivenSalary will depend on the background of applicant Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy
Air Freight Forwarder employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Freight Forwarder
✨Tip Number 1
Familiarize yourself with the specific air freight customs processes in both Northern Ireland and the Republic of Ireland. Understanding these regulations will not only help you in the role but also impress your potential employer.
✨Tip Number 2
Network with professionals in the air freight industry, especially those who have experience in customer service roles. They can provide valuable insights and may even refer you to opportunities within their companies.
✨Tip Number 3
Prepare to discuss specific examples from your previous roles that demonstrate your problem-solving skills and attention to detail. Being able to articulate how you've successfully managed operational challenges will set you apart.
✨Tip Number 4
Research Brook Street and their client’s values and services. Tailoring your conversation to align with their mission and showcasing your customer-focused mindset will show that you're a great fit for their team.
We think you need these skills to ace Air Freight Forwarder
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Air Freight Coordinator position. Understand the key responsibilities and requirements, especially the importance of customer service and knowledge of customs processes.
Tailor Your CV: Customize your CV to highlight relevant experience in air freight and customer service. Emphasize any previous roles that involved managing shipments, liaising with clients, or handling customs processes.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the air freight industry and your commitment to providing excellent customer service. Mention specific examples from your past experiences that align with the duties outlined in the job description.
Follow Application Instructions: Ensure you send your application to the correct contact, Colleen Farquharson, via the provided apply link. Double-check that your CV and cover letter are attached and formatted correctly before submitting.
How to prepare for a job interview at Brook Street
✨Show Your Customer Service Skills
Since the role requires a strong customer focus, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in your previous roles. Highlight your dedication to providing great service.
✨Demonstrate Your Knowledge of Air Freight Processes
Make sure you understand the inbound and outbound air freight customs processes. Be ready to discuss your experience with these processes and how you've navigated them in past positions.
✨Prepare for Operational Problem-Solving Questions
Expect questions that assess your ability to resolve operational problems. Think of scenarios where you faced challenges in air freight coordination and how you effectively managed those situations.
✨Emphasize Attention to Detail
This role requires a strong attention to detail. Prepare to discuss how you ensure accuracy in your work, especially when processing customs documentation and managing shipments.
