At a Glance
- Tasks: Provide essential admin support in a busy court environment.
- Company: Join HM Courts & Tribunals Service, a key player in ensuring justice for all.
- Benefits: Earn £11.59/hr, increasing to £11.88/hr after 12 weeks, with potential for extension.
- Why this job: Make a real impact by supporting the legal system and helping those in need.
- Qualifications: Enthusiasm, flexibility, and strong customer service skills are a must.
- Other info: This is a temporary full-time role until March 2025.
The predicted salary is between 24000 - 36000 £ per year.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Position – until end of March 2025 with possible extension Full Time Monday to Friday 37 hours per week – £11.59/hr for the first 12 weeks, then £11.88/hr thereafter. Brook Street are currently recruiting admin officers for Derby Crown Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. * Producing letters, notices and orders for court. P…
Admin Officer (AO) - Band E employer: Brook Street UK Careers
Contact Detail:
Brook Street UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer (AO) - Band E
✨Tip Number 1
Familiarize yourself with the HM Courts & Tribunals Service and its role in the justice system. Understanding their mission and values will help you align your responses during the interview and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Highlight any previous experience you have in administrative roles or customer service. Be ready to share specific examples of how you've successfully managed tasks in a busy environment, as this will show that you can thrive in the fast-paced setting of a court.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability. The role requires you to handle various tasks, so be ready to explain how you've successfully adjusted to changing priorities in past positions.
✨Tip Number 4
Demonstrate your attention to detail by preparing for questions about record-keeping and document production. You might be asked how you ensure accuracy in your work, so think of examples that showcase your meticulousness.
We think you need these skills to ace Admin Officer (AO) - Band E
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Admin Officer position. Understand the key responsibilities and required skills, such as providing excellent admin and customer service support.
Tailor Your CV: Customize your CV to highlight relevant experience in administrative roles. Emphasize any previous work that involved customer service, teamwork, or legal administration to align with HMCTS's mission.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the justice system. Mention specific examples of how your skills and experiences make you a great fit for the team at Derby Crown Court.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Brook Street UK Careers
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the importance of the justice system. HMCTS values individuals who are passionate about providing excellent admin and customer service support.
✨Demonstrate Flexibility
Be prepared to discuss examples from your past experiences where you had to adapt to changing situations or take on various tasks. Highlighting your flexibility will show that you can thrive in a busy team environment.
✨Highlight Your Admin Skills
Prepare to talk about your experience with administrative tasks, especially those related to record-keeping and document production. Mention any familiarity with case management systems, as this will be relevant to the role.
✨Customer Service Focus
Since the role involves providing good customer service, be ready to share specific instances where you successfully assisted customers or resolved issues. This will demonstrate your ability to handle a variety of users effectively.