Registered Manager - Trowbridge

Registered Care Manager Location: Trowbridge Salary: £(phone number removed) per annum Hours: Full Time About the Role We are looking for a compassionate and experienced Registered Care Manager to lead a small, established supported living service in Trowbridge supporting three individuals with hearing impairments and additional care needs. This is an excellent opportunity for an experienced Deputy Manager ready to take the next step in their career. We are willing to support the right person with development in areas such as budgeting and financial management, provided they have strong operational leadership experience and a genuine passion for person-centred care. The service supports three people, two of whom have lived there for many years. The team has experienced significant change recently and requires a positive, supportive manager who can rebuild confidence, provide consistent leadership, and create a strong team culture. Key Responsibilities Lead and manage the day-to-day operation of the service. Ensure high standards of person-centred care and support are maintained. Develop, coach and support staff through regular supervisions, appraisals and team meetings. Create and manage effective staff rotas to ensure safe staffing levels and continuity of care. Build and maintain positive relationships with families, advocates and external professionals. Ensure compliance with CQC requirements, policies and regulatory standards. Support individuals to achieve positive outcomes, independence and community engagement. Oversee care planning, risk assessments and quality assurance processes. Work closely with senior management to drive service improvements. About You We would love to hear from candidates who have: Essential: NVQ/QCF Level 4 in Health & Social Care (or equivalent), or working towards it. Experience in a Deputy Manager, Team Leader or Management role within adult social care. Strong experience managing rotas, staffing and day-to-day service operations. Experience building positive relationships with families and professionals. Knowledge of CQC standards, safeguarding and person-centred care. Excellent communication and leadership skills. A genuine passion for supporting both people we support and staff teams. Desirable: Experience supporting individuals with hearing impairments. British Sign Language (BSL) skills. Previous Registered Manager experience. Budget management experience (training can be provided if required). What We're Looking For This role will suit someone who leads with empathy and consistency. The team has been through a period of significant change and needs a manager who can provide stability, support and development. We're looking for someone who enjoys being visible in their service, supporting staff, building relationships and creating a positive environment where both colleagues and the people supported can thrive. Benefits Structured induction and ongoing training. Opportunity to progress and develop management skills. Support towards registration and professional development. Company pension. Annual leave entitlement. Employee assistance and wellbeing support