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For Companies At a Glance
- Tasks: Lead and develop a team to deliver high-quality care across multiple services.
- Company: Dynamic organisation focused on supporting individuals with complex needs.
- Benefits: Competitive salary, 33 days leave, healthcare cashback, and ongoing training.
- Why this job: Make a real impact in the lives of individuals while advancing your leadership career.
- Qualifications: Experience in social care management and strong leadership skills required.
- Other info: Hybrid role with opportunities for professional growth and development.
The predicted salary is between 42568 - 44965 £ per year.
Location: Selly Oak Birmingham + travel across the West Midlands
Hours: 37 hours per week
Salary: £42,568.84 - £44,965.39 (DOE)
About the Role
We are currently recruiting for an experienced and driven Operations Manager to oversee a portfolio of supported living and residential services across the West Midlands. This is a senior leadership position where you will manage a team of Registered Managers and be responsible for ensuring the delivery of high-quality, person-centred care for individuals with autism, learning disabilities, and complex needs. You will play a key role in driving service performance, maintaining compliance with regulatory standards, and supporting the growth and development of services. This is a hybrid role, combining office-based work with regular visits to services.
Key Responsibilities
- Lead, motivate and develop a team of Registered Managers
- Drive service performance and work towards CQC 'Outstanding' ratings
- Conduct audits, inspections, and ensure full regulatory compliance
- Support service development, including new services and referrals
- Oversee recruitment, staffing levels, and workforce planning
- Manage budgets and monitor financial performance
- Lead on safeguarding, quality assurance, and risk management
- Build strong relationships with families, commissioners, and external stakeholders
- Contribute to strategic planning and operational leadership
About You
- Experience as a Registered Manager (or above) within social care
- Strong understanding of CQC standards, legislation, and safeguarding
- Experience managing multiple services or teams
- Background in autism, learning disabilities, or complex care
- Strong leadership, coaching, and organisational skills
- Commercial awareness and experience managing budgets
- Full UK driving licence and willingness to travel
What’s on Offer
- Salary up to £44,965.39 per annum
- 33 days annual leave
- Healthcare cashback scheme (dental, optical & more)
- Life assurance
- Pension scheme
- Free onsite parking
- Ongoing training and career development
- Supportive leadership environment
Why Apply?
This is an excellent opportunity for an experienced care leader to take the next step into a multi-service operational role, where you can have real influence on service quality, team development, and outcomes for the people supported.
Apply Now
If you’re ready for your next leadership challenge, apply today or get in touch for more information.
Operations Manager West Midlands employer: Brook Street Social Care
Contact Detail:
Brook Street Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager West Midlands
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know about opportunities in the West Midlands. A friendly chat can often lead to job leads that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to person-centred care and think about how your experience aligns with their values. We want you to shine when it comes to discussing your leadership style and how you drive service performance.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Manager West Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and services, especially in social care. We want to see how your background aligns with our mission of delivering high-quality, person-centred care.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us achieve 'Outstanding' ratings. Be genuine and let your personality come through – we love that!
Showcase Your Leadership Skills: In your application, emphasise your leadership and coaching abilities. We’re looking for someone who can motivate a team of Registered Managers, so share examples of how you've successfully led teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brook Street Social Care
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC standards and regulations. Being able to discuss how you've maintained compliance in previous roles will show that you're the right fit for this senior leadership position.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and motivated teams in the past. Think about specific situations where you’ve driven performance or improved service quality, especially in social care settings.
✨Be Ready to Discuss Budgets
Since managing budgets is a key responsibility, come prepared with examples of how you've successfully managed financial performance in previous roles. This will demonstrate your commercial awareness and ability to handle the financial aspects of the role.
✨Build Relationships
Think about how you can build strong relationships with families, commissioners, and external stakeholders. Be ready to discuss your approach to collaboration and communication, as this is crucial for the success of the services you'll oversee.