At a Glance
- Tasks: Lead a dynamic housekeeping team and manage operations across various facilities.
- Company: Join a respected charity making a real difference in the community.
- Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for personal growth.
- Why this job: Perfect for those who love variety and want to support people while managing processes.
- Qualifications: Experience in hospitality or facilities management and strong people skills are essential.
- Other info: Located in vibrant South East London, this role offers a chance to make an impact.
The predicted salary is between 24000 - 40000 £ per year.
Location: Denmark Hill, South East London
Salary: £32,000 per annum
Are you a highly organised professional with a strong background in housekeeping or hospitality management? We are currently recruiting for a Housekeeping & Hospitality Operations Coordinator to join a large and respected charity that operates a training college and provides HR office space and residential accommodation for staff in Denmark Hill, South East London.
This is a fantastic opportunity for someone with broad operational and people management experience.
Key Responsibilities:
- Lead and support the housekeeping team across a mixed-use site including residential apartments, HR offices, and training facilities
- Take on personnel-related responsibilities, supporting staff wellbeing, performance, and development
- Work closely with management to plan and deliver internal events
- Oversee ordering, stock control, and supplier coordination
- Manage and deliver training in COSHH, Health & Safety, and other operational areas
- Use systems such as Protel, Agilysys, and other Property Management Systems (PMS) to manage operations and reporting
What We're Looking For:
- Significant experience in hospitality, housekeeping, or facilities management
- Strong people management and administrative skills
- Ability to lead on compliance training and ensure high standards are maintained
- Organised, confident, and proactive in managing logistics and supporting wider team objectives
- Familiarity with hospitality systems and Health & Safety frameworks
This role is ideal for someone who enjoys variety and responsibility in their day-to-day work and who thrives in a role that supports people and process alike. You'll be joining a warm, mission-driven organisation making a meaningful difference through their work.
To Apply: Please see the full job description attached. If you're interested or would like to learn more, feel free to get in touch - we'd love to hear from you.
Housekeeping & Hospitality Operations Coordinator employer: Brook Street Social Care
Contact Detail:
Brook Street Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping & Hospitality Operations Coordinator
✨Tip Number 1
Familiarise yourself with the specific hospitality systems mentioned in the job description, like Protel and Agilysys. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your experience in managing teams and supporting staff wellbeing during any informal conversations or networking opportunities. This role requires strong people management skills, so showcasing your ability to lead and develop others will make you stand out.
✨Tip Number 3
Research the charity's mission and values before applying. Understanding their goals and how they impact the community can help you tailor your approach and show genuine interest in contributing to their cause.
✨Tip Number 4
Prepare to discuss your experience with compliance training and Health & Safety frameworks in detail. Being able to articulate your knowledge and past experiences in these areas will be crucial during interviews, as they are key responsibilities of the role.
We think you need these skills to ace Housekeeping & Hospitality Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping or hospitality management. Focus on relevant roles and responsibilities that align with the job description, such as people management and operational oversight.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Mention specific experiences that demonstrate your ability to lead teams and manage logistics effectively.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as familiarity with hospitality systems, compliance training, and strong organisational abilities. Use examples to illustrate how you've successfully applied these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality sector.
How to prepare for a job interview at Brook Street Social Care
✨Showcase Your Organisational Skills
As a Housekeeping & Hospitality Operations Coordinator, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your time management and prioritisation skills.
✨Demonstrate People Management Experience
This role requires strong people management skills. Be ready to discuss your experience in leading teams, supporting staff wellbeing, and handling performance issues. Share specific instances where you positively impacted team dynamics.
✨Familiarise Yourself with Relevant Systems
Knowledge of systems like Protel and Agilysys is beneficial. Before the interview, take some time to research these systems and be prepared to discuss how you've used similar tools in your previous roles to manage operations effectively.
✨Emphasise Your Commitment to Compliance
Compliance training and maintaining high standards are key responsibilities in this position. Be prepared to talk about your understanding of Health & Safety regulations and any relevant training you've conducted or participated in.