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- Tasks: Lead a women's refuge, providing support and management for survivors of domestic abuse.
- Company: Established non-profit organisation dedicated to helping domestic abuse survivors.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional development.
- Why this job: Make a real difference in the lives of women and children escaping domestic abuse.
- Qualifications: Experience in managing services for domestic abuse survivors and strong leadership skills.
- Other info: Join a diverse team committed to equality and inclusion.
The predicted salary is between 30868 - 34400 £ per year.
An established, non-profit domestic abuse service is seeking an experienced DA Refuge Manager to lead the day-to-day running of a women's refuge supporting survivors of domestic abuse and their children. The service operates as a 24‑hour refuge, providing safe, culturally sensitive accommodation and holistic support. The post holder will have overall responsibility for service delivery, staff management, safeguarding, and partnership working, ensuring high standards of care and compliance at all times.
Key Responsibilities
- Service Management & Delivery
- Oversee the daily operations of the refuge, ensuring safe, effective, and trauma‑informed support
- Line‑manage staff, providing supervision and guidance on complex casework including safeguarding
- Ensure contractual, funding, and quality standards are met
- Lead on rotas, budgeting, reporting, and operational planning
- Participate in an out‑of‑hours management rota when required
- Support for Service Users
- Ensure culturally sensitive, person‑centred support for women and children fleeing domestic abuse
- Oversee casework including housing, benefits, legal options, health, education, and move‑on accommodation
- Promote independence, empowerment, and positive outcomes for residents
- Staff Leadership & Development
- Recruit, induct, supervise, and develop staff
- Ensure training requirements are met and best practice is embedded
- Foster a positive, supportive, and accountable team culture
- Partnership & Representation
- Work closely with local authorities, housing providers, and multi‑agency partners
- Deliver presentations and contribute to community and professional awareness of domestic abuse
- Administration, Safety & Compliance
- Maintain accurate case records, monitoring data, and reports
- Ensure health & safety, security, and safeguarding procedures are followed
- Uphold confidentiality, GDPR, and equality & diversity principles
Essential Requirements
- Proven experience managing or supervising services supporting survivors of domestic abuse
- Strong knowledge of safeguarding, child protection, and multi‑agency working
- Experience within the voluntary or non‑profit sector
- Excellent leadership, organisational, and communication skills
- Ability to work flexibly, including occasional out‑of‑hours duties
- Enhanced DBS clearance (or willingness to obtain)
Desirable
- Experience working with BME communities
- Relevant qualification in social care, domestic abuse, or related field
- First Aid qualification
- Ability to speak an additional community language
Equal Opportunities
The service is committed to equality, diversity, and inclusion, and welcomes applications from all suitably qualified candidates.
DA Refuge Manager Leicester employer: Brook Street Social Care
Contact Detail:
Brook Street Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DA Refuge Manager Leicester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the domestic abuse sector or related fields. Attend local events or workshops to meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Think about how your experience aligns with their mission of supporting survivors. We want to see you shine, so practice answering common interview questions and be ready to share your passion for this important work.
✨Tip Number 3
Showcase your skills through volunteering or internships if you can. This not only builds your CV but also gives you hands-on experience in the field. Plus, it’s a great way to demonstrate your commitment to helping those affected by domestic abuse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Keep an eye on our job postings and make sure your CV highlights your relevant experience and skills tailored to the role of DA Refuge Manager.
We think you need these skills to ace DA Refuge Manager Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing services for survivors of domestic abuse. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a DA Refuge Manager, you'll be leading a team, so don’t forget to emphasise your leadership experience. Share examples of how you've successfully managed staff and fostered a positive team culture in your previous roles.
Highlight Relevant Experience: We’re looking for someone with a strong background in safeguarding and multi-agency working. Be sure to include specific instances where you’ve navigated these areas effectively, as it’ll show us you’re the right fit for the role.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this important role!
How to prepare for a job interview at Brook Street Social Care
✨Know Your Stuff
Make sure you’re well-versed in the specifics of domestic abuse services and the role of a DA Refuge Manager. Brush up on your knowledge of safeguarding, child protection, and multi-agency working. This will not only show your expertise but also your commitment to the cause.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and staff management experience. Think about times when you’ve successfully led a team or managed complex casework. Be ready to discuss how you foster a positive team culture and ensure best practices are followed.
✨Demonstrate Cultural Sensitivity
Since the role involves supporting diverse communities, be prepared to discuss how you’ve provided culturally sensitive support in the past. Share any experiences you have working with BME communities and how you’ve tailored your approach to meet their unique needs.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation’s approach to service delivery, partnership working, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
