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For Companies At a Glance
- Tasks: Lead community clinical services, ensuring efficient operations and high-quality patient care.
- Company: Respected healthcare provider committed to innovative community services.
- Benefits: Competitive salary of £48k plus bonus, with opportunities for professional growth.
- Why this job: Make a real impact in healthcare while leading dedicated teams and driving service innovation.
- Qualifications: Strong leadership and financial management skills, with experience in healthcare operations.
- Other info: Join a forward-thinking organisation with a focus on quality and patient experience.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Job Type: Full Time
Salary: £48k + Bonus
We are partnering with a well-established healthcare organisation that delivers community-based clinical services across multiple NHS contracts. They are seeking a Service Manager to oversee operational performance, service delivery, and financial management across a portfolio of outpatient pathways. This is an excellent opportunity to join a forward-thinking provider committed to high-quality patient care.
About the Role
In this role, you will be responsible for the day-to-day management of a number of community clinical services, ensuring they run efficiently and meet all contractual, financial, and quality standards. You will lead teams, improve operational processes, manage budgets, and collaborate with a wide range of internal and external stakeholders to maintain outstanding service delivery.
Key Responsibilities
- Service Delivery: Lead and optimise the delivery of community outpatient services, ensuring strong performance and patient experience.
- Financial Management: Manage service budgets, oversee the P&L, and work with Finance to maintain cost-effective operations.
- Stakeholder Management: Build and maintain effective relationships with clinical staff, commissioners, and partner organisations.
- Leadership: Provide clear direction to service teams, supporting a positive and motivated working environment.
- Performance Monitoring: Track KPIs, manage patient flow and waitlists, and implement improvements where needed.
- Compliance: Ensure full adherence to NHS standards, contractual requirements, and regulatory frameworks.
What We're Looking For
Essential Skills & Experience:
- Strong leadership skills with experience managing operational teams
- Solid financial understanding including budget and P&L management
- Excellent communication and stakeholder engagement skills
- Analytical approach to problem-solving and performance improvement
- Experience working within healthcare operations (community services or outpatient pathways desirable)
- Competency using healthcare systems and data tools
Qualifications:
Degree in healthcare management, business administration, or a related field (or equivalent experience within the NHS)
Why Apply?
This is a fantastic opportunity to join a respected healthcare provider making a real impact across NHS community services. You will have the autonomy to shape service performance, lead committed teams, and contribute to ongoing service innovation. If you're ready for a rewarding leadership role within healthcare operations, we'd love to hear from you.
Service Manager in Croydon employer: Brook Street Social Care
Contact Detail:
Brook Street Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their community services, values, and recent developments. This will help you tailor your responses and show that you're genuinely interested in making a difference in patient care.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led teams or improved service delivery. Being able to articulate these experiences clearly will set you apart during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and contributing to high-quality patient care.
We think you need these skills to ace Service Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership skills, financial management experience, and any relevant healthcare operations background to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our mission of delivering high-quality patient care. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve service delivery. Numbers and outcomes speak volumes, so don’t shy away from sharing those!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Brook Street Social Care
✨Know Your Stuff
Make sure you understand the ins and outs of community-based clinical services. Brush up on NHS standards and the specific outpatient pathways relevant to the role. This will show that you're not just interested in the job, but that you’re genuinely invested in the sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you improved operational processes or motivated your team. Be ready to discuss your leadership style and how it aligns with the company’s values.
✨Financial Savvy is Key
Since financial management is a big part of this role, be prepared to talk about your experience with budgets and P&L management. Bring specific examples of how you've managed costs effectively while maintaining service quality.
✨Engage with Stakeholders
Think about your experience in building relationships with various stakeholders. Prepare to discuss how you’ve collaborated with clinical staff, commissioners, and partner organisations to enhance service delivery. This will highlight your communication skills and ability to work in a team.
