Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a busy prison visitor centre, ensuring smooth operations and high service standards.
- Company: Community-focused organisation making a real difference in people's lives.
- Benefits: Stable full-time role, competitive salary, and ongoing training opportunities.
- Why this job: Make a meaningful impact while enjoying a healthy work-life balance.
- Qualifications: Proven people management experience and strong organisational skills.
- Other info: Temporary position with potential for permanent placement.
The predicted salary is between 32000 - 44000 £ per year.
Overview
HMP Visitor Centre Manager – Liverpool | £38,000 per annum | Monday to Friday, 9:00am - 5:00pm
Temporary position for a minimum of 3 months with a view to go permanent.
About the Role
We are seeking an experienced and motivated Visitor Centre Manager to lead the day-to-day operation of a busy prison visitor centre in Liverpool. This is a key management role, ensuring a safe, welcoming and well-organised service for visitors while maintaining strong working relationships with staff, partners and external agencies.
Key Responsibilities
- Line management of visitor centre staff, including supervision, support and performance management
- Managing staff rotas to ensure effective cover and smooth daily operations
- Overseeing the day-to-day running of the visitor centre, ensuring high standards of service delivery
- Liaising professionally and effectively with external agencies, prison staff, partners and stakeholders
- Ensuring policies, procedures and safeguarding requirements are followed at all times
- Handling operational issues and resolving challenges calmly and effectively
About You
- Proven people management experience, with the ability to lead and motivate a team
- Strong experience in rota management and operational planning
- Confident in liaising with external agencies and building positive working relationships
- Excellent organisational, communication and problem-solving skills
- Ability to work in a sensitive and regulated environment with professionalism and discretion
What We Offer
- A stable, full-time role with a healthy work-life balance
- Competitive salary
- The opportunity to make a meaningful impact within a community-focused service
- On-going training and development
How to Apply
To apply, please submit your CV and a covering letter outlining your suitability for the role.
Manager in Liverpool employer: Brook Street Social Care NMR
Contact Detail:
Brook Street Social Care NMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the role of a Visitor Centre Manager. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand the challenges faced by visitor centres and think about how your experience can help tackle them. We want you to shine!
✨Tip Number 3
Practice your communication skills! As a Visitor Centre Manager, you'll need to liaise with various stakeholders. Mock interviews with friends or family can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Visitor Centre Manager. Highlight your people management experience and any relevant operational planning skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your experience in liaising with external agencies and managing staff, as these are key aspects of the job.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, don’t forget to showcase your problem-solving skills. Give examples of how you've handled operational issues in the past. We love to see candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Brook Street Social Care NMR
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Visitor Centre Manager. Familiarise yourself with the key tasks like staff management, rota planning, and liaising with external agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your people management skills will reassure them that you can maintain a positive working environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in a sensitive environment. Think of scenarios where you've had to handle operational issues or work under pressure. Practising these responses will help you stay calm and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the visitor centre faces or how success is measured in this role. This shows your enthusiasm and helps you gauge if the job is the right fit for you.
