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- Tasks: Manage customer accounts and ensure timely payments while maintaining strong relationships.
- Company: Join a friendly, well-established organisation in Pontypool with a supportive culture.
- Benefits: Competitive salary, 33 days' holiday, early finishes on Fridays, and career development support.
- Why this job: Be part of a growing team where your skills in credit control can shine.
- Qualifications: Experience in credit control, strong analytical skills, and excellent communication abilities.
- Other info: Enjoy a collaborative finance team environment with opportunities for further qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Credit Controller looking to join a friendly and growing team? This is a fantastic opportunity to join a well-established organisation based in Pontypool that values precision, teamwork, and clear communication.
You will play an important role in managing the company’s credit function, supporting cashflow, and maintaining excellent relationships with both customers and colleagues.
What you’ll be doing:
- Managing customer accounts and ensuring payments are made in line with agreed terms.
- Proactively contacting clients to follow up on overdue invoices by phone and email.
- Keeping clear, accurate records of all communications and payment arrangements.
- Verifying invoices and resolving any issues or discrepancies with customers or internal departments.
- Working closely with colleagues in the finance team to produce reports and assist with credit-related admin tasks.
- Maintaining a professional, customer-focused approach while managing debt recovery.
- Assisting with account and payment queries, and providing cover for payment allocations when required.
- Escalating high-risk accounts to senior team members when necessary.
What we’re looking for:
- A proven background in credit control and experience recovering overdue payments.
- Strong analytical abilities with an eye for detail and accuracy.
- Exceptional communication and negotiation skills - able to balance firmness with professionalism.
- Organised and team-oriented, with the confidence to build relationships across departments and with external clients.
What’s on offer?
- Competitive salary aligned with your experience.
- 33 days’ holiday (including bank holidays).
- Early finish every Friday at 1:00 PM.
- Supportive and friendly finance team culture.
- Excellent training and career development opportunities.
- Study support available for further qualifications.
Apply now or contact Luke at Brook Street Cardiff for more information.
Credit Controller in Pontypool employer: Brook Street NMR
Contact Detail:
Brook Street NMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Pontypool
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’ve handled overdue payments or resolved discrepancies in the past. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your communication skills! During interviews, highlight your ability to balance professionalism with firmness. Remember, it’s all about building relationships while getting the job done.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our friendly team.
We think you need these skills to ace Credit Controller in Pontypool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and showcases your analytical skills. We want to see how you've managed customer accounts and resolved discrepancies, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly team. Mention your communication skills and how you balance professionalism with firmness when dealing with clients.
Showcase Your Team Spirit: We value teamwork here at StudySmarter, so don’t forget to mention any experiences where you collaborated with colleagues. Highlight how you’ve worked closely with finance teams or other departments to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Brook Street NMR
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used them in past roles. This shows you understand the importance of cash flow and can contribute effectively.
✨Practice Your Communication Skills
Since exceptional communication is crucial for this role, practice articulating your thoughts clearly. Role-play scenarios where you might need to negotiate payment terms or resolve discrepancies. This will help you feel more confident during the interview.
✨Showcase Teamwork
Highlight your experience working with finance teams or other departments. Be prepared to share examples of how you've collaborated to solve issues or improve processes. This aligns with the company's value of teamwork and will resonate well with the interviewers.
✨Prepare Questions
Have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges they face in credit control. This not only shows your interest but also helps you assess if the company is the right fit for you.
