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- Tasks: Support the justice system by managing court documents and providing excellent service to users.
- Company: Join Brook Street, a proud supporter of the Armed Forces Covenant.
- Benefits: Competitive pay starting at £12.36 per hour, rising after 12 weeks.
- Why this job: Make a real difference in the community while gaining valuable administrative experience.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Temporary role until March 2026 with opportunities for career growth.
Location: Reading Courts
Contract Type: Temporary (until 31 March 2026)
Working Pattern: Full-time
Pay rate: £12.36 per hour raising to £13.25 after 12 weeks
About the Role
As an Administrative Officer, you'll play a key role in ensuring cases progress efficiently through the justice system while delivering outstanding service to court users and colleagues alike.
Key Responsibilities
- Administration
- Prepare papers and files for courts, tribunals, hearings, and meetings
- Produce court and tribunal documents
- Manage photocopying, filing, post handling, and data entry tasks
- Book and organise meeting rooms, training sessions, and other events
- Drafting
- Prepare standard letters, minutes, reports, and notes following set guidelines
- Operations
- Clerk civil and family courts and tribunal hearings
- Support court users, manage listings and rotas, and check case files
- Handle counter, telephone, and written enquiries
- Serve court documents, collect fines and fees (including chip & pin transactions)
- Contribute to team problem-solving, process improvement, and local projects
- Casework & Quality Control
- Process court orders, fines, and legal aid documentation
- Check and verify records, documents, and accounts for accuracy and compliance
- Assemble information for reports, warrants, and statistical analysis
- Financial & Statistical Tasks
- Perform basic financial calculations and prepare reports
- Reconcile accounts, prepare invoices, and manage small office expenditure
- Customer Service & Communication
- Provide excellent, timely, and professional service to the judiciary, magistrates, court users, and legal representatives
- Give advice on court forms and procedures, ensuring all interactions are helpful and accurate
Please apply online.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses / partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and / or as a veteran or spouse / partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.
We are committed to engaging with you.
Admin Officer employer: Brook Street NMR
Contact Detail:
Brook Street NMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in admin roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions. We recommend role-playing with a friend or using online resources to get comfortable. The more you practise, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring along examples of your work or achievements. This could be anything from reports you've drafted to projects you've managed—let them see what you can do!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Admin Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Admin Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Administrative Skills: Since this role is all about administration, be sure to emphasise your experience with tasks like managing documents, data entry, and customer service. We want to see how you can contribute to keeping things running smoothly!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive your details directly and can process your application efficiently. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Brook Street NMR
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Officer. Familiarise yourself with tasks like preparing court documents and managing enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent service to court users and colleagues, be ready to share examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved issues or improved processes, as this will resonate well with the interviewers.
✨Prepare for Common Questions
Anticipate questions related to administration, casework, and financial tasks. Think about how you would handle specific scenarios, such as managing tight deadlines or ensuring accuracy in documentation. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
