At a Glance
- Tasks: Manage a refuge service, supporting women affected by domestic abuse and trauma.
- Company: A dedicated organisation focused on empowering women and providing holistic support.
- Benefits: 28 days annual leave, clinical supervision, ongoing training, and a supportive environment.
- Other info: Open to female applicants only; opportunity to change lives within BAME communities.
- Why this job: Make a real impact in the community and empower vulnerable women.
- Qualifications: Management experience in domestic abuse services and strong leadership skills required.
Leicester £30,868 per annum Monday - Friday | 9am - 5pm Permanent | 37.5 Hours Per Week
About the Role
You will oversee the day-to-day management of a Leicester refuge service consisting of 4 houses with 18 bed spaces, managing a team of approximately 3-4 staff members across full-time and part-time services whilst overseeing the IDVA provision. The service supports both single women and women with children and works closely with immigration solicitors, housing providers and community agencies to provide holistic support.
What we're looking for you will be responsible for:
- Managing refuge staff and operational delivery
- Safeguarding and complex case management
- Supporting women affected by domestic abuse and trauma
- Managing rotas, compliance and reporting
- Senior on-call responsibilities
- Working closely with external agencies and community organisations
- Supporting culturally sensitive and trauma-informed services
What We're Looking For
- Previous management experience within Domestic Abuse, Refuge, Supported Housing or Safeguarding services
- Strong safeguarding and risk assessment knowledge
- Experience supporting BAME communities
- Senior on-call experience
- Managerial qualification essential
- Strong leadership and communication skills
- Ability to manage complex and emotionally demanding situations
Essential Requirement
Applicants must speak English plus at least 1 community/BAME language due to the needs of the service users and the culturally sensitive support provided.
Benefits
- 28 days annual leave
- Clinical supervision and wellbeing support
- Supportive and specialist environment
- Ongoing training and development
- Opportunity to genuinely change lives within the community
Important Information
This role is open to female applicants only under the Equality Act 2010 Schedule 9 Part 1 due to the nature of the service and the vulnerable women supported within the refuge environment. If you are passionate about empowering women, leading high-quality services and making a real impact within BAME communities, we would love to hear from you.
DA Refuge Manager Leicester - Female Applicants Only employer: Brook Street Internal Talent
At Brook Street, we pride ourselves on being an excellent employer that values the growth and development of our team members. With a vibrant work culture in Bristol, we offer flexible hybrid working arrangements, competitive salaries, and uncapped commission opportunities, ensuring that our employees can thrive both professionally and personally. Join us to be part of a supportive environment where your contributions truly make a difference in connecting people with meaningful careers.
Contact Details:
Brook Street Internal Talent Recruitment Team
