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- Tasks: Manage client relationships, handle enquiries, and support HR tasks in a fast-paced environment.
- Company: Brook Street is a leading recruitment agency known for its ethical practices and commitment to people.
- Benefits: Enjoy a competitive salary, bonuses, flexible working, and generous holiday leave.
- Why this job: Join a vibrant team that celebrates achievements and prioritises your wellbeing and career growth.
- Qualifications: Customer-focused, adaptable, with strong communication skills and a drive to learn.
- Other info: Experience early finish Fridays, gym discounts, and a supportive community.
The predicted salary is between 24000 - 33600 £ per year.
Base salary of £24k + monthly performance-based bonus after training period. Glasgow, hybrid working after training period.
As a Delivery Consultant for Brook Street, your day-to-day will be quite busy, so being comfortable working in a fast-paced environment is a must. You'll handle admin tasks, complaints, and enquiries, whilst dealing with our lovely clients, ensuring we are providing seamless service to them. You'll work closely with other departments such as compliance and also undertake onboarding of candidates.
About the role:
- Co-ordinating responses to ad-hoc contract issues
- Sustain existing client relationships and provide customer service
- Provide HR support
- Manage shared inbox
- Coordinate staff members
- Resolve issues
- Respond to enquiries
- Ensure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants
- Complying with the company's Business Ethics and standards of excellence.
- Always uphold Brook Street's brand profile through the effective management of both clients and applicants
- Ensure adherence to personal activity and revenue targets
Experience/Skills required:
- Customer focused
- Adaptable and able to deliver to tight deadlines
- A strong work ethic and hunger to learn
- Ambition, drive, and a target-driven attitude
- First-class communication skills.
We are proud to be Brook Street. Committed to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.
Why join us?
At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.
What you'll receive:
- Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
- Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
- Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
- Pension: Competitive plan with contributions that grow with your length of service.
- Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
- Work life balance: Generous family friendly policies, including an employee assistance programme.
- Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.
About us:
Your local recruitment experts. We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.
We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Discover why we are so proud to be Brook Street. Apply now.
Delivery Consultant in Glasgow employer: Brook Street Internal Talent
Contact Detail:
Brook Street Internal Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Consultant in Glasgow
✨Tip Number 1
Familiarise yourself with Brook Street's values and mission. Understanding their commitment to putting people at the heart of everything they do will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare examples from your past experiences that showcase your customer service skills and ability to handle complaints effectively. Being able to discuss specific situations where you've resolved issues or improved client relationships will set you apart.
✨Tip Number 3
Highlight your adaptability and ability to work under pressure. Since the role involves managing multiple tasks in a fast-paced environment, sharing stories that illustrate your time management skills and how you thrive in busy settings will be beneficial.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Brook Street values ambition and a hunger to learn, so expressing your eagerness to grow within the company and take advantage of their training resources can make a positive impression.
We think you need these skills to ace Delivery Consultant in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Delivery Consultant role. Emphasise your customer service experience, adaptability, and any previous roles in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Brook Street that resonate with you, such as their commitment to ethical practices and employee wellbeing.
Highlight Key Skills: In your application, clearly outline your first-class communication skills, strong work ethic, and target-driven attitude. Use examples from past experiences to demonstrate how you've successfully managed client relationships or resolved issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Delivery Consultant position.
How to prepare for a job interview at Brook Street Internal Talent
✨Show Your Customer Focus
As a Delivery Consultant, you'll be dealing with clients and candidates regularly. Make sure to highlight your customer service experience and how you've successfully managed client relationships in the past.
✨Demonstrate Adaptability
The role requires you to work in a fast-paced environment. Be prepared to discuss examples of how you've adapted to changing situations or tight deadlines in previous roles.
✨Communicate Effectively
First-class communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to showcase your ability to handle enquiries and resolve issues.
✨Express Your Ambition and Drive
Brook Street values ambition and a target-driven attitude. Share your career goals and how you plan to achieve them, demonstrating your hunger to learn and grow within the company.
