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- Tasks: Engage with customers, renew plans, and upsell products while working from home.
- Company: Dynamic company offering a supportive remote work environment.
- Benefits: Competitive salary, bonus potential, 33 days' leave, and wellness support.
- Why this job: Join a team that values your skills and offers great work-life balance.
- Qualifications: Sales experience preferred; strong communication and customer service skills required.
- Other info: Ongoing training and development opportunities for career growth.
The predicted salary is between 24500 - 24500 £ per year.
Customer Sales Advisor – Remote (UK Mainland Only)
- £24,500 plus average bonus earning potential of £7,800 per annum
- £32,300 total potential earnings per year
- Work from home
Hours:
- 37.5 hours per week on a rotational shift pattern
- Between the hours of 8am – 8pm, Monday to Sunday
The role of Customer Sales Advisor:
- Recruiting Inbound Customer Sales Advisors offering great work-life balance.
- Work from home and complete comprehensive training (5 weeks, initial 2 weeks Mon-Fri: 9am – 5:30pm).
- First port of call for customers renewing or cancelling plans.
- Build rapport with customers, get to know their individual needs, and put their interests first.
- Use sales and communication skills to upsell products.
The ideal Customer Sales Advisor:
- Telesales or telemarketing experience preferred.
- 1 year\’s continuous and targeted sales experience within the last 3 years.
- Driven mindset with strong customer service and sales skills, love for hitting targets.
- Great communication skills, ease with building rapport, listening, and empathy.
How you\’ll be rewarded:
- 33 days\’ annual leave (including bank holidays) with option to buy 5 extra days each year.
- Development opportunities through ongoing coaching and progression.
- Discounted gym membership, help towards dental, optical, and physiotherapy costs.
- Pension scheme with matched employer contributions up to 5% of basic salary.
- Life assurance with employer-funded cover of 4x basic salary.
- Employee assistance programme offering free support for physical & mental health, financial assistance, and more.
Customer Sales Advisor employer: Brook-St Hiredonline
Contact Detail:
Brook-St Hiredonline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with a mate or in front of the mirror. Focus on showcasing your sales skills and how you can build rapport with customers – that’s what they’re looking for!
✨Tip Number 3
Be proactive! If you see a role that fits, don’t just wait for the application process. Reach out directly to the hiring manager or recruiter via LinkedIn. Show them you’re keen and ready to bring your A-game!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Sales Advisor role. Highlight any telesales or telemarketing experience you have, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've hit targets in the past and how you build rapport with customers.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your great communication skills. Keep it clear, concise, and friendly – just like how you'd speak to a customer!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture!
How to prepare for a job interview at Brook-St Hiredonline
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Sales Advisor inside out. Familiarise yourself with the company’s products and services, as well as common customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Sales Skills
Since this role involves upselling and meeting targets, prepare examples from your past experiences where you've successfully sold a product or service. Be ready to discuss how you built rapport with customers and tailored your approach to meet their needs.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This shows respect and helps you provide more relevant answers. You can also ask clarifying questions if needed, which demonstrates your engagement and willingness to understand the customer's perspective.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The ideal candidate for this role is someone who can connect with customers on a personal level. Show your enthusiasm for helping others and your passion for sales, and you'll leave a lasting impression.