Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide tech support and manage user accounts while troubleshooting issues.
- Company: A growing energy business in London with a focus on innovation.
- Benefits: Hybrid work, professional development, and hands-on experience with Azure.
- Why this job: Kickstart your IT career and gain valuable skills in a supportive environment.
- Qualifications: 1 year of IT support experience and knowledge of Windows 10/11 and M365.
- Other info: Join a dynamic team with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
A growing energy business in London is looking for an IT Support Analyst (Level 1) to provide essential technology support and manage user accounts. This role requires at least 1 year of IT support experience and a solid understanding of Windows 10/11 and Microsoft 365 applications.
You will engage in troubleshooting, user support, and system management while gaining hands-on experience with Azure and Microsoft Intune. The company offers hybrid work and professional development opportunities.
IT Support Analyst (Level 1) – Azure & M365 Engineer employer: Brook Green Supply
Contact Detail:
Brook Green Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst (Level 1) – Azure & M365 Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Azure and M365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss specific examples of how you've tackled tech issues in the past. Highlight your experience with Windows 10/11 and Microsoft 365 applications to impress the hiring team.
✨Tip Number 3
Don’t forget to research the company! Understanding their values and recent projects can help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Support Analyst (Level 1) – Azure & M365 Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and familiarity with Windows 10/11 and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Analyst role and how your background makes you a great fit. We love seeing genuine enthusiasm for technology and user support.
Show Off Your Troubleshooting Skills: In your application, mention specific examples of how you've successfully resolved technical issues in the past. We’re looking for candidates who can demonstrate their problem-solving abilities, especially in relation to Azure and Microsoft Intune.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Brook Green Supply
✨Know Your Tech
Make sure you brush up on your knowledge of Windows 10/11 and Microsoft 365 applications. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Your Enthusiasm for Learning
Since this role involves gaining hands-on experience with Azure and Microsoft Intune, express your eagerness to learn. Share any relevant courses or certifications you've pursued, and be prepared to discuss how you stay updated with new technologies.
✨Prepare for Common Scenarios
Think about common IT support issues and how you would resolve them. Practising responses to questions like 'How would you handle a user who can't access their email?' can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for support, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.