At a Glance
- Tasks: Manage cash flow and credit control processes while collaborating with customers and suppliers.
- Company: Join Brook Green Supply, an independent B2B energy supplier with a supportive team.
- Benefits: Enjoy personal development opportunities and career progression in a growing business.
- Why this job: Be part of a dynamic team making a real impact in the energy industry.
- Qualifications: 3 years of credit control experience and strong Excel skills required.
- Other info: Embrace a culture of equality and respect in a vibrant workplace.
The predicted salary is between 30000 - 40000 £ per year.
Brook Green Supply are an independent B2B energy supply company. You will be working alongside a vastly experienced team who have operated in the energy industry for many years, providing a fantastic career opportunity for a determined, flexible, and driven individual, with personal development and progression aligned to the continued growth and success of the business.
Essential functions of the job:
As part of the Credit Control team, you will be directly involved in the day-to-day management of cash flow and the credit control process. Your role will vary and include responding to queries via phone and email, speaking with our customers and suppliers; along with management of various back-office processes.
Key responsibilities:
- Manage a ledger of accounts moving through a multi-stage disconnections/collections process.
- Maintain and record our 3rd party collections relationships and success of cases in compliance with our Service Agreement.
- Analyse the escalations portfolio, to deliver a cost-effective approach to 3rd party collections, ensuring the cost of escalation actions taken to collect debt are proportionate to the debt value.
- Research and resolve account discrepancies and queries while applying understanding of our billing and change of tenancy process.
- Initiate contact with our customers to facilitate cash collection.
- Communicate updates, report on and manage ongoing queries within the team and collaborate with other departments.
Job requirements
Skills and experience required:
- Minimum 3 years demonstrable experience in similar Credit Control roles with tangible delivery.
- Intermediate (VLOOKUP & Pivot Table) to advanced Excel capabilities.
- Solid understanding of basic accounting principles and debt recovery litigation.
- A thorough researcher with professional communication skills.
- Problem-solving and critical-thinking, able to question and challenge assumptions.
- Organized, and self-motivated with strong numerical skills and accuracy.
- Experience with UK collections or litigation strongly preferred.
- Commercial awareness and understanding of UK company legal structures, financial position and associated risk.
- Computer literate with good knowledge of MS Office and Excel.
Brok Green Supply is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants.
Credit Controller employer: Brook Green Supply
Contact Detail:
Brook Green Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Excel skills, especially VLOOKUP and Pivot Tables. We all know how important these are in credit control, so being able to showcase your expertise will definitely give you an edge.
✨Tip Number 3
When you get that interview, don’t just talk about your experience—bring examples! Share specific instances where you successfully managed cash flow or resolved account discrepancies. This will show them you’re not just all talk.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Brook Green Supply and being part of their fantastic team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience, especially in credit control and cash flow management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Brook Green Supply. Share specific examples of your achievements in previous roles that relate to the job description.
Showcase Your Skills: Don’t forget to mention your Excel skills and understanding of accounting principles. We’re keen on candidates who can demonstrate their problem-solving abilities and critical thinking, so give us some examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brook Green Supply
✨Know Your Numbers
Brush up on your Excel skills, especially VLOOKUP and Pivot Tables. Be ready to discuss how you've used these tools in previous roles to manage accounts and analyse data. This will show that you’re not just familiar with the software but can leverage it effectively in a credit control context.
✨Understand the Industry
Familiarise yourself with the energy sector and the specific challenges faced by B2B companies like Brook Green Supply. Being able to discuss industry trends or recent news will demonstrate your genuine interest and commercial awareness, which is crucial for this role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific examples where you've resolved discrepancies or managed difficult customer interactions. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and suppliers, be prepared to showcase your professional communication skills. Practice articulating your thoughts clearly and confidently, whether discussing your experience or answering questions. This will help convey that you can handle queries and maintain relationships effectively.