Brook Green Supply Ltd is seeking a Head of Customer Operations to lead the strategy, performance and continuous improvement of the end-to-end customer journey for B2B energy customers. You will shape how Brook Green delivers outcomes through people, processes, technology and data, and will engage senior stakeholders to drive measurable improvements.
You will lead teams across service, relationship management and credit control, ensuring operational readiness for growth and regulatory change
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Chief Customer Experience & Operations Lead employer: Brook Green Supply Ltd
Brook Green Supply is an excellent employer that values detail-oriented individuals and fosters a collaborative work culture in the heart of London. With a focus on employee growth, we offer opportunities for professional development and a supportive environment where your contributions directly impact customer satisfaction. Join us to be part of a dynamic team that prioritises accuracy and efficiency in a fast-paced setting.
