At a Glance
- Tasks: Coordinate tenders and client queries while supporting Account Managers.
- Company: Brook Green Supply, a leading independent B2B energy supplier.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: Opportunity for growth in a company committed to equality and respect.
- Why this job: Join a dynamic team and build strong client relationships in a fast-paced setting.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
As an Account Manager Coordinator, you will support the TPI and Direct Sales channels by coordinating tenders, onboarding and client queries accurately and efficiently.
You will act as a trusted point of contact in the absence of Account Managers, helping maintain service continuity, strong client relationships and smooth handovers to post-sales teams.
Essential Functions of the
Job
- Manage the tendering process for TPI Sales and Direct Sales channels, including customer vetting against target market and credit guidelines.
- Log tenders accurately on CRM systems in line with KPIs and communicate key requests to relevant teams.
- Identify anomalies in tender data, raise queries with clients and support Account Managers in obtaining better quality data.
- Maintain accuracy when setting up tenders, pricing and contract documentation before submission.
- Onboard new clients accurately to support a smooth transition to post-sales teams.
- Liaise with Commercial and Operations teams on tender, contract and customer queries.
- Create and issue contract offers in the absence of the Account Manager and support price feedback where required.
- Answer incoming sales calls promptly, manage queries and escal...
- Support service continuity by keeping TPIs, customers and internal stakeholders informed.
Experience in a corporate customer-facing role. - Proven ability to build and maintain strong client relationships.
- Experience working collaboratively across teams.
- Clear written and verbal communication skills.
- Detail-focused, organised and able to manage time effectively.
- Able to identify improvement opportunities and support practical solutions.
- Proficient in Microsoft Office and comfortable using CRM or industry-specific platforms.
- Proactive and self-motivated, with the ability to work independently and as part of a wider team.
- Comfortable working in a fast-paced commercial environment with changing priorities.
Brook Green Supply (BGS) is a leading independent B2B energy supplier, delivering tailored energy supply and Net-Zero solutions to industrial and commercial consumers.
- This is a full-time role based in Hammersmith, London, with hybrid working three days a week in the office., Brook Green Supply is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants.
- #J-18808-Ljbffr
Account Manager Coordinator employer: Brook Green Supply Ltd
Brook Green Supply is an exceptional employer that prioritises employee growth and a collaborative work culture. Located in the vibrant area of Hammersmith, London, we offer hybrid working arrangements, ensuring a healthy work-life balance while fostering strong client relationships and service continuity. Our commitment to equal opportunities and a supportive environment makes us an ideal place for those seeking meaningful and rewarding employment.
