Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and grow key accounts while delivering high-quality business strategies for clients.
- Company: Brood, a creative agency focused on health and wellness brands that truly matter.
- Benefits: Enjoy 28 days holiday, private health plan, and a bonus scheme.
- Why this job: Make a real impact in the health sector while working with passionate teams.
- Qualifications: Strong client service skills and experience in account management.
- Other info: Flexible hybrid working model with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Brood is a creative agency specialising in health & wellness. We work with brands that improve lives — and only in therapy areas we feel a genuine personal connection to. We call them Brands That Matter.
We are looking for a passionate Account Director. Attention to detail and client service are at your core.
- Can lead and grow key accounts
- Is responsible for developing Brood’s long term relationships with their clients (at all levels)
- Delivers high quality business strategies for clients to help them meet their marketing objectives
- Evaluates creative output against the creative brief
- Ensures their accounts are profitable and growing
- Leads a team to provide the utmost level of client service
- Is flexible and collaborative
- Understands financial management
- Knows their brands and therapy areas inside out
- Keeps updated on changes in the NHS and the impact on the pharmaceutical/health and wellbeing industries
- Wants to help us grow the business
Monday – Friday 9am-5. Our HQ is Botanica Ditton Park, a stone’s throw from Junction 5 of the M4. We have a hybrid working model, with three days in the office and two working from home.
BENEFITS/PACKAGE
- Never work on your birthday if it falls on a weekday.
- Company pension (in which Brood will match any contribution that you make up to 5% of earnings)
- AXA PPP Healthcare private health plan
- Annual Bonus Scheme (December)
- 28 days' holiday including bank holidays
- 3 additional mandatory days holiday between Christmas and New Year – we always close for family time
- An additional day’s holiday for each year of service (max up to 5)
- Subsidised gym membership
Director, Customer Account Manager employer: Brood.
Contact Detail:
Brood. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that dream role at Brood.
✨Tip Number 2
Show off your passion for health and wellness! When you get the chance to chat with someone from Brood, make sure to highlight your genuine interest in the brands and therapy areas we work with. It’ll set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by understanding our clients and their needs. Brush up on recent changes in the NHS and how they impact the pharmaceutical and health industries. This knowledge will help you demonstrate your expertise and commitment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Brood and contributing to our mission of improving lives.
We think you need these skills to ace Director, Customer Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for health and wellness shine through. We want to see that you genuinely connect with our mission and the brands we work with. Share any personal experiences or insights that highlight your enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Account Director role. Highlight your attention to detail and client service skills, and provide examples of how you've successfully managed key accounts in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Brood!
How to prepare for a job interview at Brood.
✨Know Your Brands That Matter
Before the interview, dive deep into Brood's portfolio and understand the brands they work with. Familiarise yourself with their therapy areas and how they improve lives. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Client Service Skills
Prepare examples that highlight your attention to detail and client service experience. Think of specific situations where you successfully managed key accounts or developed long-term relationships. This will demonstrate your capability to lead and grow accounts effectively.
✨Understand Financial Management
Brush up on your financial management skills and be ready to discuss how you've ensured profitability in past roles. Be prepared to talk about strategies you've implemented to meet marketing objectives while keeping an eye on the bottom line.
✨Stay Updated on Industry Changes
Research recent changes in the NHS and their impact on the pharmaceutical and health industries. Being knowledgeable about current trends will not only impress your interviewers but also show that you're proactive and committed to staying informed.
