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- Tasks: Lead daily operations and manage a passionate team in a vibrant coffee shop.
- Company: Join a thriving specialty coffee shop dedicated to exceptional coffee and community events.
- Benefits: Enjoy competitive pay, free coffee, and a supportive, inclusive work environment.
- Why this job: Be part of a fun culture that values creativity, customer connection, and personal growth.
- Qualifications: Passion for coffee, leadership skills, event management experience, and a knack for problem-solving.
- Other info: Regular training opportunities and performance-based salary increases await you!
The predicted salary is between 30000 - 42000 £ per year.
Job Title : General Manager – Specialty Coffee Shop & Events
Location : Islington, Essex Road
About Us :
We are a thriving specialty coffee shop that takes pride in our carefully curated coffee offerings and welcoming atmosphere. In addition to serving exceptional coffee, we host a variety of events to bring our community together and showcase our space. We’re passionate about creating memorable experiences for our customers and are looking for a General Manager who shares our vision and values.
Role Overview
As General Manager, you will take charge of the day-to-day operations of the coffee shop while driving its growth and success. You’ll lead by example, fostering a kind, inclusive, and customer-focused environment. You’ll oversee the planning and execution of events, ensuring they align with our brand ethos and exceed customer expectations.
Key Responsibilities
- Operations & Team Leadership
- Oversee all aspects of daily operations, including scheduling, inventory management, and compliance.
- Recruit, train, and manage staff, ensuring they are inspired and supported to deliver excellent customer service.
- Maintain a clean, safe, and welcoming space for customers and staff.
- Coffee Expertise (training offered)
- Maintain the highest standards for coffee quality and presentation.
- Act as a coffee ambassador, sharing your passion and knowledge with customers and the team.
- Work closely with the head roaster to curate seasonal offerings.
- Event Management
- Plan and execute events, from community workshops and tastings to private hires.
- Collaborate with the marketing team to promote events and grow participation.
- Manage logistics to ensure events run smoothly and create memorable customer experiences.
- Sales & Growth
- Monitor KPIs and drive sales to meet targets, with salary increases tied to success.
- Innovate and implement new ideas to grow the business and expand our customer base.
- Actively engage with customers, building relationships and creating a loyal community.
About You
- Passionate about Coffee : You live and breathe coffee, with experience in specialty coffee and a drive to continuously learn.
- A Natural Leader : You inspire those around you, leading with kindness, clarity, and professionalism.
- Outgoing & Social : You love engaging with people and creating a positive environment for staff and customers alike.
- Organized & Detail-Oriented : You have excellent time management skills and can juggle multiple priorities with ease.
- Creative Problem Solver : You thrive on finding solutions and driving improvement.
- Experience in Events : You’re comfortable planning and managing events, ensuring every detail is on point.
Perks
- Competitive starting salary with performance-based increases.
- Opportunity to work in a dynamic and growing specialty coffee shop.
- Regular training and opportunities for professional development.
- A supportive, social, and inclusive work environment.
- Free specialty coffee and discounts on shop offerings.
How to Apply
If you’re ready to take on this exciting role, send your CV and a cover letter explaining why you’re the perfect fit for our team to
We can’t wait to hear from you!
General Manager – Specialty Coffee Shop & Events employer: Brood Roastery by coffee and kindness
Contact Detail:
Brood Roastery by coffee and kindness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager – Specialty Coffee Shop & Events
✨Tip Number 1
Show your passion for coffee during the interview. Share specific experiences that highlight your knowledge of specialty coffee and how you've engaged with customers in the past.
✨Tip Number 2
Prepare to discuss your leadership style. Think of examples where you successfully managed a team, inspired staff, or created a positive work environment that aligns with our values.
✨Tip Number 3
Familiarize yourself with event management best practices. Be ready to share ideas for community events or workshops that could enhance our offerings and engage our customer base.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of challenges you've faced in previous roles and how you creatively resolved them, especially in a fast-paced environment.
We think you need these skills to ace General Manager – Specialty Coffee Shop & Events
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the values and atmosphere of the specialty coffee shop. Highlight your alignment with their mission in your cover letter.
Tailor Your CV: Customize your CV to emphasize your experience in coffee, team leadership, and event management. Use specific examples that demonstrate your skills and achievements relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your leadership style. Explain how your background makes you the ideal candidate for managing both the coffee shop and events.
Showcase Your Event Management Skills: In your application, provide examples of past events you have managed. Discuss how you ensured their success and how you can bring that expertise to this role.
How to prepare for a job interview at Brood Roastery by coffee and kindness
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your experiences with specialty coffee and any knowledge you have about different brewing methods or coffee origins. This will demonstrate that you align with the shop's values.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff and creating an inclusive environment, as this is crucial for the General Manager role.
✨Discuss Event Management Experience
Be ready to talk about any events you've planned or managed before. Highlight your organizational skills and how you ensured that every detail was executed perfectly, as this will be key in this position.
✨Demonstrate Customer Engagement
Share specific instances where you've built relationships with customers or created memorable experiences. This will show that you understand the importance of community and customer loyalty in a specialty coffee shop.
