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- Tasks: Lead teams in delivering repairs, voids, major works, and estates management.
- Company: Prominent community housing organisation dedicated to excellent customer experiences.
- Benefits: Competitive salary, four-day working week trial, and flexible hybrid working.
- Why this job: Make a real difference in the community while leading impactful projects.
- Qualifications: Experience in direct services and strong leadership skills.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
A prominent community housing organization in the UK is looking for an experienced Head of Direct Services. The successful candidate will lead the delivery of repairs, voids, major works, and estates management while confidently guiding multiple teams towards success.
Benefits include a competitive salary, a trial of a four-day working week, and flexible hybrid working arrangements. This role is pivotal in delivering excellent experiences to customers and contributing to the organization's vision.
Direct Services Leader: Repairs, Major Works & Estates employer: Bron Afon Community Housing
Contact Detail:
Bron Afon Community Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Services Leader: Repairs, Major Works & Estates
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in repairs and estates management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. We want you to show how your experience aligns with their vision, especially in delivering excellent customer experiences.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully guided teams in repairs and major works. We love hearing about real-life situations where you made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit our community-focused approach.
We think you need these skills to ace Direct Services Leader: Repairs, Major Works & Estates
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Direct Services Leader role. Highlight your leadership in repairs, voids, and estates management to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about community housing and how your experience can help us deliver excellent customer experiences.
Showcase Your Team Leadership Skills: We want to see how you’ve successfully guided teams in the past. Share specific examples of how you’ve led projects or initiatives that resulted in positive outcomes for customers and your organisation.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with flexible working arrangements.
How to prepare for a job interview at Bron Afon Community Housing
✨Know the Organisation Inside Out
Before your interview, make sure you research the community housing organisation thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Direct Services Leader, you'll need to demonstrate your ability to guide teams. Prepare examples of how you've successfully led teams in the past, particularly in repairs, voids, or major works. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them. Be ready to discuss how you would handle specific situations related to estates management.
✨Emphasise Customer Experience
Since this role is pivotal in delivering excellent experiences to customers, be prepared to discuss how you prioritise customer satisfaction in your work. Share examples of how you've improved service delivery or resolved customer issues in your previous positions.