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- Tasks: Join our team as a Homeownership Officer managing shared ownership sales and customer service.
- Company: We are a dedicated organization focused on providing affordable home ownership solutions.
- Benefits: Enjoy 32 days of annual leave, pension scheme, healthcare cash back, and retail discounts.
- Why this job: Make a real impact in people's lives while working in a supportive and collaborative environment.
- Qualifications: Experience in home sales and knowledge of low-cost ownership options is essential.
- Other info: Flexible working hours available; must cover Fridays.
The predicted salary is between 32000 - 40000 £ per year.
Homeownership Officer £35,690.20 (based on 37 hrs per week) Bromsgrove Permanent Full or Part Time 30-37 hours per week (days flexible but must cover Fridays) Closing Date: Monday 20th January 2025 @ 9am Interview Date (in person): Tuesday 4th February 2025 We have an exciting opportunity to join us as a Homeownership Officer working in a small, busy team which manages the delivery of our home ownership service. What you will be doing On a day-to-day basis, you will be responsible for shared ownership sales, re-sales and staircasing activities, as well as Right to Buy, Right to Acquire and other sales processes. Highly customer focused, you will ensure customers receive a responsive and proactive service whilst working collaboratively with internal teams, estate agents, solicitors and financial advisers to drive and progress the sale of shared ownership and existing homes. About you We are looking for a Homeownership Officer with previous experience of working in a home sales environment and a good understanding of the homes sales process from marketing to completion. You will have a sound knowledge of low-cost home ownership options, including shared ownership, right to buy and right to acquire. A strong team player with excellent interpersonal skills, you are able to communicate confidently with both customers and colleagues alike. You will also be competent in the use of IT systems such as Outlook, Excel, Word and CRM databases. What we can offer in return: 32 days annual leave plus bank holidays and holiday buy back scheme Pension Scheme – bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme Retail Discounts Free Parking and Free Refreshments Life insurance is also available to members of the pension scheme bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. Previous applicants need not apply JBRP1_UKTJ
Homeownership Officer employer: Bromsgrove District Housing Trust
Contact Detail:
Bromsgrove District Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeownership Officer
✨Tip Number 1
Familiarize yourself with the home sales process, especially shared ownership and Right to Buy schemes. Understanding these concepts will help you speak confidently about them during your interview.
✨Tip Number 2
Network with professionals in the housing sector, such as estate agents and financial advisers. Building these connections can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for customers, as this role is highly customer-focused.
✨Tip Number 4
Brush up on your IT skills, particularly with CRM databases and Microsoft Office applications. Being proficient in these tools will be crucial for managing your daily tasks effectively.
We think you need these skills to ace Homeownership Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Homeownership Officer. Highlight your experience in shared ownership sales and your knowledge of low-cost home ownership options in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in home sales environments. Emphasize your interpersonal skills and your ability to work collaboratively with various stakeholders.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your understanding of the home sales process. Mention specific examples from your past experiences that demonstrate your qualifications.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Bromsgrove District Housing Trust
✨Show Your Knowledge of Home Sales
Make sure to demonstrate your understanding of the home sales process, especially regarding shared ownership and Right to Buy. Be prepared to discuss specific examples from your previous experience that highlight your expertise in these areas.
✨Emphasize Customer Focus
Since the role is highly customer-focused, share instances where you provided exceptional service. Highlight how you proactively addressed customer needs and collaborated with other teams to ensure a smooth sales process.
✨Demonstrate Teamwork Skills
As a strong team player, be ready to discuss how you've successfully worked within a team in the past. Provide examples of how you contributed to team goals and supported your colleagues in achieving success.
✨Be IT Savvy
Familiarize yourself with the IT systems mentioned in the job description, such as Outlook, Excel, Word, and CRM databases. Be prepared to discuss your proficiency with these tools and how they have helped you in your previous roles.
