At a Glance
- Tasks: Lead and develop a modern strategic asset management service focused on customer satisfaction.
- Company: Join a values-led organisation dedicated to improving homes and supporting communities.
- Benefits: Enjoy 32 days annual leave, health schemes, and team outings.
- Other info: Full driving licence required; dynamic environment with strong career growth opportunities.
- Why this job: Make a real impact in affordable housing while developing your leadership skills.
- Qualifications: Construction-related qualification and experience in managing refurbishment or major works programmes.
The predicted salary is between 50081 - 50081 £ per year.
We are looking for an Asset Operations Manager to join us to lead and develop a modern strategic asset management service. This is a fantastic opportunity for a leader who values collaboration, trust, and doing the right thing for customers, colleagues, and communities.
In this role, you will create a supportive and empowering environment, taking responsibility for the delivery of asset investment activity including capital works, stock condition data, and planned and cyclical programmes. Working closely with colleagues across the organisation, you will deliver a high-quality, customer-focused service aligned with strategic priorities, modelling a proactive and coaching leadership style that promotes continuous improvement and innovation.
You will lead the delivery of major works and improvement programmes, maintaining strong financial control, value for money, and high levels of customer satisfaction. This includes overseeing contractors and consultants, embedding the requirements of Awaab's Law, addressing damp, mould and condensation issues, managing Section 20 consultation processes, and overseeing Disabled Facilities Grant works, while ensuring robust processes are in place to protect the organisation in relation to disrepair and insurance claims.
About you
We are looking for someone with a recognised construction-related qualification and solid experience within the affordable housing or construction sector. You will have experience managing refurbishment or major works programmes, leading and developing teams, and working with asset data to inform strategic decision-making. A strong understanding of health and safety is essential, along with a genuine commitment to customer satisfaction and service excellence. This role requires a full driving licence and access to insured transport to support travel between sites.
If you are a values-led leader who is passionate about improving homes, supporting communities, and developing people, we would love to hear from you.
What we can offer in return:
- 32 days annual leave plus bank holidays
- Holiday purchase scheme - buy up to an additional 5 days holiday per year
- Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff
- Team budget every year to enjoy an afternoon out as a team
- Electric vehicle leasing scheme through Octopus Energy
- Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
- Life insurance is available to members of the pension scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare Cash Back Scheme
- Healthshield Retail discounts scheme
- Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
- Reimbursement for professional subscription fees
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jab
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events throughout the year
bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Asset Manager - Operations in Bromsgrove employer: Bromsgrove District Housing Trust
Join a forward-thinking organisation in Bromsgrove, where we prioritise collaboration, trust, and community impact. As an Asset Operations Manager, you'll benefit from a supportive work culture that values employee growth, offering extensive annual leave, professional development reimbursements, and a range of wellbeing initiatives. With a commitment to service excellence and innovation, this role provides a unique opportunity to make a meaningful difference in the lives of our customers and colleagues.
Contact Details:
Bromsgrove District Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Asset Manager - Operations in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to your connections in the asset management and construction sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer satisfaction and community support. Think about how your experience aligns with their goals and be ready to share specific examples.
✨Tip Number 3
Showcase your leadership style! During interviews, highlight your proactive approach and coaching abilities. Discuss how you've empowered teams in the past and how you plan to create a supportive environment in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Asset Manager - Operations in Bromsgrove
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in asset management and construction. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Style:Since we’re looking for a leader who values collaboration and trust, share examples of how you’ve successfully led teams in the past. We love hearing about your proactive approach and how you’ve fostered a supportive environment.
Highlight Customer Focus:This role is all about delivering high-quality, customer-focused service. Be sure to include any experiences where you’ve gone above and beyond for customers or improved service delivery. We want to know how you prioritise customer satisfaction!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Bromsgrove District Housing Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of asset management and the specific responsibilities outlined in the job description. Familiarise yourself with key terms like capital works, stock condition data, and the requirements of Awaabs Law. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Style
Since this role requires a proactive and coaching leadership style, be prepared to discuss your past experiences leading teams. Share specific examples of how you've empowered your team members and fostered collaboration. This will demonstrate that you align with their values of trust and doing the right thing.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing contractors or addressing customer satisfaction issues. Think of examples from your previous roles where you successfully navigated similar challenges. This will help you illustrate your problem-solving skills and commitment to service excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects, team dynamics, or how they measure success in asset management. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
